Senior Credit Controller ( FMCG) Cape Town

Key Responsibilities Experience working with Spar, Shoprite and Pick n Pay as well as independent customers. Maintain debtors book to ensure that the debt status is accurate and latest. Maintain a professional work relationship with our customers. Ensure that invoices and statements are sent as per client contract requirements. Confirm with clients that they are in possession of all the relevant documentation. Solve outstanding debtors queries without delay. Monitor slow moving accounts to escalate to management so appropriate action can be taken. Follow up on outstanding debtors according to the agreed credit terms. Accurate updates on all accounts are to be provided to the Manager once a week, or as required. Ensure that Housekeeping is done on a weekly basis and that all payments received are allocated to the correct invoices / customer. Assist the Manager on ad-hoc tasks as per deadlines and work scope given by Manager. Process claims timeously and accurately, ensuring that backlog is not older than 2 weeks. Ensure that claims are managed across all accounts and liaise with Credit controllers on Invalid claims for paybacks to be driven with customers. Work in the framework of customer specifications ensuring that claims are managed in accordance with portal requirements. (Spar and Shoprite) Provide constructive feedback at meetings when required. Add value to the team to achieve company objectives. Job Requirements Attention to detail and ensuring accuracy is a MUST. Computer literate : Excel is very important (MS Office, Excel) Analytical and numerical skills. Excellent communication and people skills (written and spoken) Experience in working with targets and strictly tight deadline driven. Self-motivated and output driven. Ability to be polite and compassionate without lacking confidence. Be able to cope under pressure. Planning, coordinating and prioritizing. A minimum of 5 years FMCG experience in Credit Control is advantageous. SAP experience is advantageous. Use tools and software available in the most effective way to complete day-to-day activities. Proactive attitude. Email cv to