Receptionist

Job Description

Receptionist

Ballito | Luxury Boutique Hotel & Spa | Salary R8,500 – R10,500 Negotiable DOE

Kendrick Recruitment is seeking a professional and guest-focused Receptionist to join a luxury boutique hotel and spa in Ballito. The successful candidate will ensure a seamless and welcoming experience for all guests, supporting both front desk operations and administrative tasks.

Key Responsibilities :

Ensure guest satisfaction and comfort at all times

Greet and assist guests with check-in and check-out processes

Process accurate payments for guest accounts

Respond promptly to guest questions and requests

Answer and forward telephone calls

Manage bookings and reservations for accommodation, dining, and spa services

Run daily night audits and complete daily, weekly, and monthly financial reporting

Maintain a tidy and organised front desk and workspace

Assist with administrative and clerical tasks, including stock ordering, receiving, and stocktaking

Perform other duties as assigned

Requirements :

Minimum 2 years’ experience in a 4- or 5-star hotel as a receptionist or in guest services

Matric certificate; hotel school qualification or equivalent preferred

Proficient in Opera (preferably Opera Cloud), Micros, and Microsoft Office

Strong numeracy and administrative skills

Excellent written and verbal communication skills

Fluent in English; additional languages advantageous

Ability to maintain a positive, friendly attitude under pressure

Excellent organisational and multitasking skills

Professional appearance and attitude

Package :

Salary R8,500 – R10,500, negotiable depending on experience

Opportunity to work in a prestigious luxury boutique hotel and spa environment

Requirements

Minimum 3 years experience