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SharePoint Support Engineer

SharePoint Support Engineer

Dotcom Software SolutionsWorkFromHome, Gauteng, South Africa
9 days ago
Job description

Join to apply for the SharePoint Support Engineer role at Dotcom Software Solutions .

6 month contract to permanent opportunity

Hybrid working model - Gauteng based

About the Role

We are seeking a SharePoint Support Engineer with solid experience across SharePoint On-Premise, SharePoint Online, and OneDrive environments. The ideal candidate will have deep hands‑on technical knowledge of SharePoint On‑Premise, including installation, configuration, and maintenance, while also supporting users in Microsoft 365 (M365) environments.

This role involves providing end‑to‑end support, troubleshooting, and assisting with platform upgrades and migrations. Exposure to Power Apps and Power Automate will be beneficial for supporting workflow and automation requests.

Key Responsibilities

  • Administer, support, and maintain SharePoint On‑Premise environments (installation, configuration, patching, performance tuning, backup / recovery).
  • Provide day‑to‑day operational support for SharePoint Online and OneDrive for Business.
  • Troubleshoot and resolve SharePoint issues related to permissions, performance, content access, and integrations.
  • Support data migrations between On‑Premise and Online environments using migration tools.
  • Assist with site collections, document libraries, workflows, and user permissions.
  • Collaborate with internal teams to maintain governance, security, and compliance best practices.
  • Support low‑code automation and forms using Power Apps and Power Automate.
  • Provide documentation, knowledge transfer, and user training when required.

Skills & Experience Required

  • 5+ years supporting SharePoint On‑Premise (2013 / 2016 / 2019) environments.
  • Strong understanding of SharePoint architecture, farm setup, service applications, and central administration.
  • Experience with SharePoint Online / M365 administration.
  • Familiarity with Power Apps and Power Automate (basic to intermediate).
  • Knowledge of OneDrive for Business management and synchronization troubleshooting.
  • Understanding of data migration tools (e.g., ShareGate, Metalogix).
  • Strong analytical and problem‑solving skills with the ability to work independently.
  • Excellent communication and customer service skills.
  • Nice to Have

  • Experience with Active Directory, SQL Server, and IIS related to SharePoint environments.
  • Familiarity with Teams and Exchange Online integrations.
  • Scripting experience (PowerShell) for automation and maintenance tasks.
  • Qualifications

  • Relevant IT Diploma or Degree preferred.
  • Microsoft 365 or SharePoint certifications advantageous.
  • Seniority Level

    Mid‑Senior level

    Employment Type

    Full‑time

    Job Function

    Information Technology

    Industries

    Computer and Network Security, IT System Operations and Maintenance, IT System Training and Support

    Location

    Centurion, Gauteng, South Africa

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    Support Engineer • WorkFromHome, Gauteng, South Africa