x2 Wellness Assistant - Clicks Omni Square

Overview

x2 Wellness Assistant - Clicks Omni Square role at Clicks Group. Listing status : Online. Apply by : 30 October 2025. Location : Johannesburg. Contract : Permanent. Remuneration : Market Related. EE position : Yes.

Position title and responsibilities described below reflect the requirements for the role focused on customer service and health and supplement product guidance to maximise sales and customer loyalty.

Job Objectives

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To implement product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

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