Key Responsibilities
- Take direct responsibility for the profitability of the store by ensuring the set targets are met.
- Ensure staff are taught correct sales procedure and have a good knowledge of the product.
- Maintain a high level of customer service.
- Assist customers and provide information.
- Ensure complaints from customers are resolved quickly.
- Inform staff of new lines and any changes to the prices
- Manage staff rosters.
- Coordinate and conduct stock takes.
- Keep and analyze records of sales figures and financial transactions, inclusive of filing.
- Implement and oversee security procedures.
- Manage staff when necessary.
Experience and Qualifications
Matric3 - 5 years’ experience in Furniture Retail environment, 2 of which must be in a Managerial / Supervisory roleMust have successfully proven sales track record no less than 6monthsIndustrial Relations experiencePlanning, organizational and time management abilityGood knowledge of Sales TechniquesComputer literateSkills
Good communication skillsGood knowledge of Sales TechniquesGood Leadership skillsAn excellent leader and business managerHigh flexibility and ability to adapt to different customers and situations.A high sense of urgency with demonstrated ability to work independently.High flexibility and ability to adapt to different customers.An outstanding leadership, interpersonal and communication skills.Ability to work a flexible schedule to meet the needs of the business.Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersFigure and admin orientatedManagement ExperienceOrganised and thoroughAn excellent leader and business managerProfit and turnover drivenAble to manage risk within the storeStrategic Sales PlanningManaging the Sales ProcessCustomer Value ManagementExcellent MS Office SkillsExcellent verbal and written skillsExcellent people’s skillsPreference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)
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