Senior Consultant

Time left to apply : End Date : February 26, (5 days left to apply)

Job requisition id : R Job DescriptionResponsible for the end-to-end process of learning management, including defining, designing, delivering, driving, deploying, and documenting learning interventions in partnership with Line and aligned to business and talent requirements in a business unit.

Analyse, record and measure impact based on defined outcomes and success criteria post the learning intervention. Prepare management reports and compliance reports to report return on investment.

Use information as input to define process where relevant. Manage the certification process and comply with governance in terms of legislative and audit requirements.

Ensure alignment to FirstRand QMS and governance model. Consult with relevant stakeholders to understand business requirements.

Identify collaboration opportunities, IT integration points, value add and expected behaviors, performance drivers and results.

Contract with business on proposed solution and define accountabilities. Engage with the relevant stakeholders to ensure context support and desired behavioral change. Put support structures in place and assess workplace application.

Reinforce learning experience with a focus on business and assist employee and line manager with alignment to relevant people practices. Specify program outcomes (including expected results and application for performance improvement), conduct research, define learning experience including workplace application, draft curriculum and course design (internal / outsourced), and create learning content, calculate cost, allocate resources, develop marketing and communication plans. Provide continuous support to learner, manager, and facilitator.

Engage with the learner's manager and elicit feedback. Check in on program progress and goal alignment and ensure acquisition of competence.

Drive learning transfer. Facilitate learning and development solutions across the 6 D's Methodology (Define, Design, Deliver, Drive, Deploy, Document) through the most appropriate method (in-classroom training, e-learning, on-the-job training, and self-study). Ensure alignment of training spend to key business strategic imperatives in accordance with the talent management strategy. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, centre of excellence, learning and development community, and senior management. Manage development to increase competencies of self. Prepare lesson plans, tools, and applications to support the learners.

Co-ordinate the relevant logistics to execute the intervention.

Facilitate the program and drive for active learning. Deliver the program with measurable impact. Deliver exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.

Qualifications and Experience2-3 years' relevant experienceExperience with facilitation (digital and face-to-face)Experience working with a PMOProject managementTechnical Experience : 2 – 3 years Articulate, Adobe Creative Cloud, Video Creation (Advantageous)Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 26 / 02 / 25

All appointments will be made in line with FirstRand Group's Employment Equity plan.

The Bank supports the recruitment and advancement of individuals with disabilities.

In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.

Should you have any queries, please log it via MyQ. About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life.

It has a market-leading app and a globally recognised rewards system in eBucks.

FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking report.

FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives, in an authentic, profound, and sustainable way.

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