A growing e-commerce consultancy is seeking a highly strategic Customer Retention Specialist to maximize customer loyalty and minimize churn. The role involves developing retention strategies and analyzing customer cohorts. Ideal candidates have over 2 years of experience in customer retention or CRM marketing, a strong understanding of e-commerce metrics, and are comfortable working in a remote environment. Incentive pay and comprehensive benefits are offered.
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Retention Specialist • WorkFromHome, Gauteng, South Africa