Qualifications : - Bachelors degree in Computer Science, Information Technology, Engineering, or related field.
- MBA or Masters degree in a business or technology field is a plus.Certifications : - Amazon Connect Communications Specialist- AWS Certified Cloud Practitioner- AWS Certified Solutions Architect Professional- AWS Certified Developer Associate - AWS Certified Security Specialty or Networking SpecialtyKey Skills & Experience : - Deep expertise in Amazon Connect and AWS Cloud Services- CX strategy and customer journey mapping- Strong leadership and team management- Excellent communication and stakeholder management- Proven experience in working as a Solutions Architect across complex multi-vendor or multi-technology solutions.
- Extensive experience of working on high complexity bids, projects or operational services for medium to large Enterprise customers
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