Talent.com
Customer Service Consultant (Insurance)

Customer Service Consultant (Insurance)

Elite SearchJohannesburg, South Africa
30+ days ago
Job description

The role :

  • Support Senior Advisors with client renewals, reports, and presentations
  • Manage daily administrative tasks and client communications
  • Assist with credit limit applications, claims, and policy updates
  • Maintain accurate client records and monitor compliance
  • Track renewals, overdue debts, and risk concerns
  • Prepare reports and trackers for management review

Requirements :

  • Matric (Grade 12) required; tertiary qualification in Business, Finance, or Insurance advantageous
  • 2 - 3 years’ experience in insurance ( commercial ), banking (commercial), or financial services administration (commercial)
  • Strong organisational skills, attention to detail, and ability to manage multiple priorities
  • Excellent communication and client service skills
  • Comfortable with data, documents, reporting, and CRM systems
  • Must have exposure to trade credit or commercial insurance
  • FAIS compliant : RE5
  • If you are wanting to work in a supportive, collaborative, and growth-oriented environment where you can gain hands-on exposure to trade credit insurance products and client management, then this role is for you! You will have a clear career path with potential to grow into an Advisor role and be part of a professional yet approachable team that values people first.

    Create a job alert for this search

    Insurance Consultant • Johannesburg, South Africa