SPA & WELLNES MANAGER
POTCHEFSTROOM - North-West Province (ZA)
Starting Date : December 2025
TRADING HOURS & SHIFTS :
- Monday - Sunday (including public holidays & major holidays)
- 09 : 00 - 17 : 00
- 45 hours per week standard
REPORTS TO : General Manager
REMUNERATION & COMPANY BENEFITS :
Market Related Salary - based on experienceTurnover CommissionAnnual Incentive Bonus (after one year of employment)MINIMUM REQUIREMENTS :
Managerial experience of a high-end salon or day spa is essentialCertification from a recognized Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa ManagementComputer literate with booking systems, emails and reportsMust be based within Potchefstroom OR willing to relocate (at your own expense)Own, reliable transportSKILLS, EXPERIENCE & QUALIFICATIONS :
At least 10+ years spa industry experience of which at least 5+ Senior Role (ASM / SM / SD)City & Guilds / ITEC / CIDESCO / CIBTAC / SAAHSP or similar accredited educationKnowledge of and ability to sell spa productsCruise Ship employment experience - highly beneficialKnowledge of spa & salon procedures and ability to perform them where operationally requiredKPI :
Train employees on spa protocols and follow up on company brand trainingslead and develop employees and servicesfocus attention on guest needs - maintain rapport with guestsperform job functions with minimal supervisionAchieve and maintain targetsDemonstrated comprehension of revenue and budgetsBasic HR functions including employee relations, recruitment, assessments and evaluationsAttend management meetings with other departmentsFacilitate training and development of staffMaintain profitability