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Universal Banker
Universal BankerStanbic Bank Tanzania • Hermanus, Western Cape, South Africa
Universal Banker

Universal Banker

Stanbic Bank Tanzania • Hermanus, Western Cape, South Africa
5 days ago
Job description

Universal Banker

We're looking for a results‑driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. Manage demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one‑and‑done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

  • National Certificate in Banking (NQF5 FAIS‑recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards.

Required Experience

  • 3‑5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
  • Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross‑selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
  • Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
  • In‑depth knowledge of banking operations including account management, transaction processing, and client relationship management.
  • Strong understanding of banking products, policies, and regulatory compliance.
  • Excellent problem‑solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.
  • Behavioural Competencies

  • Generating Ideas
  • Exploring Possibilities
  • Providing Insights
  • Adopting Practical ApproachesConvincing People
  • Technical Competencies

  • Banking Process & Procedures
  • Client Acceptance & Review
  • Application & Submission Verification (Consumer Banking)
  • Customer Understanding (Consumer Banking)
  • Product Knowledge (Consumer Banking)
  • Seniority level

    Mid‑Senior level

    Employment type

    Full‑time

    Job function

    Finance and Sales

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    Banker • Hermanus, Western Cape, South Africa

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