Learning & Development Manager

Overview

Job title : Learning & Development Manager

Job Location : Gauteng, Johannesburg

Deadline : September 26, 2025

Responsibilities

• Our People & Culture team is dedicated to accommodating guest & employee requests from the ordinary to the extraordinary.
• Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline
• Selects and manages external vendors to deliver specialised training on service and / or management skills
• Plans and executes property-wide change initiatives, including service initiatives, Company-wide change initiatives, and other large-scale projects related to growth and learning
• Creates and adheres to an annual budget for all training programs, initiatives, and learning resources
• Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioural change
• Markets the learning function’s programs, initiatives, and online learning
• Prepares and produces training calendars that reflect performance gaps and learning needs
• Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies
• Creates and produces a Learning Needs Analysis (LNA) and Training Plan aligned to property’s goals & budget cycle
• Bases the direction for learning on a thorough Learning Needs Analysis
• Regularly benchmarks the learning function with Learning Success Levels

What to Expect

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