Talent.com
Remote Senior Systems Administrator
Remote Senior Systems AdministratorCG Tech Services, Inc • ZA
Remote Senior Systems Administrator

Remote Senior Systems Administrator

CG Tech Services, Inc • ZA
30+ days ago
Job type
  • Remote
  • Quick Apply
Job description

Introduction :

CG Tech Services is a Seattle-based Managed Services Provider and IT consulting firm focused on businesses and not-for-profits of 5-500 employees. We’re looking for humble, motivated, and emotionally intelligent people to join our team.

Because we’re growing, we’re looking for an experienced Remote Senior Systems Administrator to help deliver exceptional technical support and project work for our clients. You must be able to work in a fast-paced environment and demonstrate extraordinary attention to detail.

About the Role :

The Remote Senior Systems Administrator will provide advanced technical support and troubleshooting across Windows environments, servers, networking, and cloud platforms. This role requires strong problem-solving skills and the ability to handle complex technical issues that have been escalated beyond Level 1 support. You will also participate in technical projects such as system upgrades, migrations, and deployments, ensuring timely and successful completion.

This is a full-time position of 40-50 hours per week, with most hours worked during Seattle business hours (Mon–Fri, 8 AM to 6 PM PST) to collaborate effectively with our team and clients. Occasional after-hours work may be required for emergencies, projects, and maintenance activities.

This is an awesome opportunity for someone who :

  • Loves a faster-paced, no-drama environment where office politics, backstabbing, gossip, and negativity are not tolerated.
  • Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieve success.
  • Likes the idea of working for a smaller (but growing) company where their ideas and contributions directly impact the company’s success, direction, and growth.
  • Is a quick, self-motivated learner who wants to work for a company that will invest in their education.
  • Wants a position that will offer upward earning and career advancement; we want people who are interested in growth, learning, and becoming part of our team long-term.

Responsibilities :

  • Advanced Technical Support : Provide Level 2 and 3 support for escalated issues involving Windows Server environments, networking, firewall, virtualization, and cloud services.
  • Troubleshooting & Problem Resolution : Diagnose and resolve complex technical problems efficiently, documenting solutions for future reference.
  • Project Work : Participate in technical projects such as system upgrades, migrations, and deployments, ensuring successful execution within scope and deadlines.
  • Client Interaction : Use ticketing system to communicate with clients, manage schedule and workload, and to compile detailed notes. Answer phones to assist clients with technical issues.
  • Knowledge Sharing : Contribute to internal documentation and knowledge bases to support team development and faster issue resolution.
  • Process Improvement : Identify opportunities to improve workflows and service delivery processes for greater efficiency and client satisfaction.
  • Maintenance : Operate as part of the team responsible for the continued maintenance, operation, and security of client systems.
  • Toolsets : Implement support tools and automation required to deliver on SLAs.
  • On Call : Participate in shared 24x7 weekly on-call schedules.
  • General : Complete other duties as assigned.
  • Requirements

    Skills :

  • Service-oriented, collaborative approach to client and teammate relationships.
  • Excellent spoken and written English communication skills, with the ability to relay advanced technical information to a technical audience.
  • Must be detail-oriented; provide consistent and timely follow-through and documentation.
  • Exemplary customer service skills, preferably with experience supporting external clients.
  • Ability to work under deadline and on schedule and to plan work so that it is completed on time.
  • Able to take the lead when needed, accept direction and feedback, and function as a member of a team.
  • Ability to work regular business hours in the Seattle, Washington time zone (Pacific Standard Time 8-5) and some after hours for emergencies, projects, or maintenance.
  • Qualifications / Preferred Experience :

  • Technical Expertise :
  • Strong proficiency in Windows Server environments (Active Directory, DNS, DHCP).
  • Experience with virtualization technologies (VMware, Hyper-V).
  • Solid understanding of networking concepts (TCP / IP, routing, switching, firewalls).
  • Familiarity with cloud platforms (Azure, AWS) and modern IT service management tools.
  • Experience :
  • Minimum 5+ years in technical support roles, with at least 2 years handling Level 2 / 3 escalations and project work.
  • Certifications :
  • Relevant certifications such as Microsoft Certified : Azure Administrator, CompTIA Network+, or similar are highly desirable.
  • Other Attributes :
  • Excellent problem-solving and analytical skills.
  • Strong communication skills for both technical and non-technical audiences.
  • Ability to work independently and manage priorities in a remote environment.
  • Other Requirements :

  • You will need to provide your own computer that is running Windows 11.
  • Allow us to install software on your computer that keeps it up to date with security patches and anti-virus because we work with heavily regulated industries in the United States. Security precautions are paramount for us.
  • Having a consistent power supply is essential.
  • Have a quality headset that connects to your computer to use our VoIP phone system to communicate with our team and clients without echoes or feedback.
  • Have internet access of at least 30 Mbps download and 30 Mbps upload speeds to work with our systems.
  • Having two monitors / screens is highly recommended.
  • Cultural Fit Considerations :

    As this job posting is to an international audience with differing beliefs and cultural norms, please be aware that we are a progressive company with LGBTQIA+ team members and clients. While we respect and honor many forms of diversity, equity, and inclusivity, LGBTQIA+ people in the United States and other countries do not have equal protection nor treatment. This statement is not meant to exclude recognizing and celebrating other forms of diversity important to our team, but to be explicit in informing you of an important aspect of our team and clients.

    Equal Employment Opportunity Policy :

    We prohibit discrimination with respect to the hiring or promotion of individuals, conditions of employment, disciplinary and discharge practices, or any other aspect of employment on the basis of sex, race, color, age, national origin, religion, disability, marital status, sexual orientation, gender identity, pregnancy, veteran status, or any other basis of discrimination prohibited by applicable local, state, or United States of America federal law.

    Create a job alert for this search

    Senior Administrator • ZA

    Similar jobs
    Lead Developer (.NET & AWS)

    Lead Developer (.NET & AWS)

    IOCO • Blank, South Africa
    Â to join their leadership team and guide a small cross-functional team of engineers.The expectation of this role is to lead engineers across 2-3 agile teams within a specific domain, ensuring tech...Show more
    Last updated: 30+ days ago • Promoted
    Product Manager - Software (Remote)

    Product Manager - Software (Remote)

    JenRec Recruitment • Remote, South Africa
    Remote
    Our client is looking for a highly skilled candidate with a strong technical background in telecom and Radio Access Network (RAN) environments. This is a fully remote role that involves working clos...Show more
    Last updated: 30+ days ago • Promoted
    Senior Data Engineer

    Senior Data Engineer

    Communicate Recruitment • South Africa
    Own the design and implementation of scalable data solutions using Azure and Databricks.Youll be the go-to expert for optimising pipelines, integrating AI tools, and ensuring data flows like the At...Show more
    Last updated: 11 days ago • Promoted
    Intermediate Data Engineer

    Intermediate Data Engineer

    Communicate Recruitment • South Africa
    Youll design and optimise data flows that fuel real-time insights for businesses that move fast.Think Azure, Databricks, Kafkayour toolkit for building systems that hum like a vuvuzela at Newlands....Show more
    Last updated: 12 days ago • Promoted
    IT Infrastructure and Deployment Engineer - Remote

    IT Infrastructure and Deployment Engineer - Remote

    JenRec Recruitment • Remote, South Africa
    Remote
    The successful candidate will manage Linux-based environments, oversee deployments of the companys platform into customer infrastructure, maintain PostgreSQL databases (including replication), and ...Show more
    Last updated: 30+ days ago • Promoted
    Software Development Manager (Remote)

    Software Development Manager (Remote)

    Umoja Recruitment • Remote, South Africa
    Remote
    BCom Degree Engineering, Computer Science or related field.Minimum 8years software development with 3 yrs as a development lead and 2 yrs in a management role is essential.Proven experience in soft...Show more
    Last updated: 30+ days ago • Promoted
    Admin Manager

    Admin Manager

    Hugo • South Africa, South Africa
    The Admin Manager will be the operational backbone of Hugo’s new Cape Town site, ensuring seamless day-to-day administration, compliance, logistics, and site experience for our delivery teams.This ...Show more
    Last updated: 15 hours ago • Promoted • New!
    Tour Plan Rate & System Specialist

    Tour Plan Rate & System Specialist

    Wild Dreams Hospitality • Remote, South Africa
    Remote
    This dynamic luxury travel company is known for crafting tailor-made journeys across Southern and East Africa, with a strong focus on the North American market. Theyre looking for a highly experienc...Show more
    Last updated: 30+ days ago • Promoted
    RAN Automation Engineer - fully remote

    RAN Automation Engineer - fully remote

    JenRec Recruitment • fully remote, South Africa
    Remote
    This fully remote role involves close collaboration with customer teams, technical problem-solving, and end-to-end support for project delivery. If you're confident working across time zones, thrive...Show more
    Last updated: 30+ days ago • Promoted
    Product Delivery Manager - Fully remote

    Product Delivery Manager - Fully remote

    JenRec Recruitment • Remote, South Africa
    Remote
    If you're confident working across time zones, thrive in agile environments, and have a knack for clear communication and data-driven decision-making, we want to hear from you.Serve as the technica...Show more
    Last updated: 30+ days ago • Promoted
    IT Infrastructure Engineer - Remote

    IT Infrastructure Engineer - Remote

    JenRec Recruitment • Remote, South Africa
    Remote
    The ideal candidate will manage Linux-based environments, oversee platform deployments into customer infrastructure, maintain PostgreSQL databases (including replication), and ensure the security a...Show more
    Last updated: 30+ days ago • Promoted
    Software Engineer - fully remote

    Software Engineer - fully remote

    JenRec Recruitment • remote, South Africa
    Remote
    Design, develop, and maintain web interfaces and backend components.Debug, troubleshoot, and resolve software issues efficiently. Conduct comprehensive testing to ensure reliability and performance....Show more
    Last updated: 30+ days ago • Promoted
    Senior Business Analyst

    Senior Business Analyst

    IOCO • Hybrid Working Model (HWM), South Africa
    If you're a mastermind at analysing data, identifying trends, and creating solutions, then we need you! Apply now and let's fight the forces of business chaos together!. Consult to our client(s), an...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Data Platform Support Engineer

    Cloud Data Platform Support Engineer

    Recru-it • South Africa
    The Cloud Data Platform Support Engineer will play a critical role in ensuring the stability, reliability, and efficiency of the company data platform hosted in Microsoft Azure, with a future visio...Show more
    Last updated: 12 hours ago • Promoted • New!
    Senior Full Stack Engineer

    Senior Full Stack Engineer

    Recru-it • South Africa
    Our client is looking for a highly experienced and driven Senior Full Stack Engineer with a strong background in enterprise application development using. This role is perfect for someone who thrive...Show more
    Last updated: 2 hours ago • Promoted • New!
    Data Product Manager (Remote)

    Data Product Manager (Remote)

    Recru-it • South Africa
    Remote
    Data Product Strategy & Execution.Execute on the data product roadmap, contributing to strategy development under guidance of the Head of Data Product Growth. Manage assigned data product catego...Show more
    Last updated: 2 days ago • Promoted
    PIM System Administrator

    PIM System Administrator

    Hire Overseas • ZA
    Remote
    Quick Apply
    This role is about structure, accuracy, and scale.You will be responsible for managing structured data across assets, vendors, and internal systems, ensuring information is clean, standardized, and...Show more
    Last updated: 18 days ago
    Azure Senior Data Engineer – 100% REMOTE – R1.1M PA

    Azure Senior Data Engineer – 100% REMOTE – R1.1M PA

    E-Merge • REMOTE, South Africa
    Remote
    You will work within a team solving complex problems to deliver real business value across a wide range of industries such as mining, telcos, retail and financial services.You will help develop bes...Show more
    Last updated: 30+ days ago • Promoted