Parts Counter Salesperson
AUTOMOTIVE Middelburg Mpumalanga South-Africa
Job Description :
This job description lists the main function required to be performed by the employee. It is not a designed to be comprehensive list of all duties, responsibilities and qualifications required of the employee.
ESSENTIAL DUTIES AND JOB RESPONSIBILITIES :
- Liase with customers
- Customer visits required
- Computer literate
- Responsible for invoicing and return of parts
- Receive approved payments form customers / credit check customers with accounts before releasing parts
- Be prepared to work as part of a team and uphold professional service at all times
- Standby duties required
- Understand and work according to parts ordering procedures with the company
- Maintain a thorough and up date knowledge of products
- Use and apply knowledge and personal skill to carry out work allocated
- Ensure that customer requirements and expectations are met
- Ensure that all customers and company vehicles and property, including equipment, are handled appropriately, exercising due care and control.
- Maintain the highest level of professional standards when discussing work with customers, suppliers and colleagues.
- Comply with Health and safety regulations and safe working practices
- Maintain a high standard of cleanliness and tidiness, ensuring common areas is kept clean and are in order
- Comply with Company policies and procedures including the completion of documents and records
COMPETENCIES :
To perform the job successfully, an individual should also demonstrate the following :
Technical Skills Communication Customer Service
Product knowledge Teamwork Problem Solving
CANDIDATE REQUIREMENTS :
Effective time management skills and ability to meet strict deadlinesGood knowledge of truck and bus parts : Scania, MAN, VolvoAbility to work on own initiative and under pressureAbility to work independently and as part of a teamAbility to actively seek solutions to problemsGood verbal and written communication skillsPresentable at all timesExcellent customer service skillsGeneral computer skillsAdhere to clocking and hours of work proceduresBe responsible for equipment allocated to youPromote and sustain a non racial, non aggressive work environmentYou are prohibited from releasing any information regarding customers and possible technical failures to any third parties