Dental Treatment Coordinator (US Healthcare) - EST hours (Remote)

Dental Treatment Coordinator (US Healthcare) – EST Hours (Remote)

We are a global BPO company recruiting on behalf of a USA-based dental services provider. The role is a non‑clinical administrative position that supports remote dental care operations by liaising between dental practitioners and patient representatives—such as family members, nursing homes, or powers of attorney—to obtain consent for recommended dental procedures. This position is ideal for someone with a medical or dental background, excellent telephone manner, strong administrative skills, and the ability to manage complex cases with empathy and professionalism.

Working Hours & Environment

• Working Hours : Monday–Friday, 9 am–6 pm EST (15 : 00–24 : 00 South African time). Hours may change with daylight savings or operational requirements.
• Work Environment : Fully remote.
• Internet Requirements : Minimum 25 Mbps fibre line with wired Ethernet. Applicants without fixed fibre line will not be considered.
• Power Backup : Reliable backup required to manage load shedding and outages. Applicants without backup will not be considered.
• Public Holidays : Required to work on all South African public holidays, compensated per BCEA.

Key Responsibilities

Requirements

If you are not contacted within 14 working days, please consider your application unsuccessful.

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