AI Operations Manager

AI Operations Manager

Storyteller City of Cape Town, Western Cape, South Africa

Full‑time, permanent contract. Up to ZAR 700,000 salary. Fully remote across South Africa. 33 days paid leave and additional benefits.

About Us

Storyteller is a high‑growth B2B SaaS platform that allows companies to integrate Stories into their own platforms. Popularized by Instagram and Snapchat, Stories boost user engagement, audience retention, and advertising revenue. Our end‑to‑end platform delivers a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support. We work with many globally recognised clients, particularly within sport – if you’re a sporting fan, this could be a great fit.

Responsibilities

• Oversee and coordinate cross‑team projects, using AI tools to track progress, manage dependencies, and keep delivery on schedule.
• Introduce and refine AI‑driven processes that improve efficiency and reduce manual work across client and internal operations.
• Partner directly with sports organisations and global brands, supporting them with solutions enhanced by automation and data insights.
• Build and optimise internal systems that leverage AI for forecasting, reporting, and decision support as our client base grows.
• Proactively identify operational challenges and apply AI‑powered approaches to streamline workflows and scale sustainably.

Qualifications

Nice to Have

Recruitment Process

Initially, you will have an initial call with one of our hiring team, where you will discuss your background and experience, and learn more about the role and our company.

If your video interview goes well, you will be invited for an interview with Alex, our Senior Project Manager. Depending on the outcome of this interview, you will be sent a follow‑up task, which will give you an idea of what your day‑to‑day might look like (and you will be compensated for that work).

And that’s it!

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