Digital Account Manager

MediboostWorkFromHome, South Africa

30+ days ago

Job description

Join to apply for the Digital Account Manager role at Mediboost

Join Ou r Digital Marketing Agency as an Account Manager : Help Empower Healthcare Professionals Across Australia with Your Skills!

Monthly Salary : 70,000 ZAR (Negotiable based on experienc e)

This is a full-time remote positi on with standard hours fr om Monday to Friday, 11 a.m. to 7 p.m. Sydney, Australia Time (2 a.m to 10 a.m South African Standard Time).

About Mediboost :

Mediboost is a patient growth marketing agency owned and founded in Australia with a track record of helping dental and medical practices scale-up quickly. We help unleash the potential & vision of dentists, doctors and specialists. We do so by helping them generate hyper growth in their practices through world class, effective digital marketing campaigns.

Job Overview :

Mediboost is in the search for a Digital Account Manager to join our established remote team of marketing professionals. You will be the primary point of contact between our clients and our SEO, Google ads, Facebook ads, and website development teams. You will work in collaboration with our digital team to successfully deliver on the clients goals and objectives.

Our perfect candidate has a proven track record of achieving high client satisfaction and retention in a digital marketing agency environment, and has a growth-mindset.

Your responsibilities will include :

Take ownership of client retention and contribute to their growth within our portfolio.
Review client reports diligently during our monthly reporting cycle while clearly articulating campaign data and statistics, ensuring that we consistently meet or exceed client goals.
Conduct regular campaign reviews with clients, tailored to their preferences and scaled according to their size.
Proactively make recommendations for campaign improvements, specifically in the domains of SEO, Advertising, Social Media Engagement, or Website design.
Pose forward-thinking questions during client reviews to anticipate needs, explore additional services, and stay abreast of market changes.
Drive business growth by expanding the client base through the generation of new client referrals.
Managing the entire client life-cycle, including onboarding new clients, frequent check-ins and off boarding calls.
Collaborate seamlessly within the Digital team, advocating for clients to ensure their success .

We are looking for an Account Manager specifically with these requirements :

A mi nimum of 2 years of experience in Account Management.

At least 2 years of e xperience work ing in a Digital Marketing Agency, handling multiple clients while leading cross-functional teams to accomplish set objectives

Excellent written and verbal communication skills in English. A neutral accent is preferred.

Knowledge of digital advertising fundamentals (SEO, Google AdWords and Facebook Ads), with a keen interest in learning more.

In-depth understanding of client needs, and the ability to identify opportunities for the client where the company can provide additional value-added services.

Strong attention to detail, time management, and organisational skills.

Experience in remote working softwares, including Monday.com, Slack, Zoom.

What we offer :

Competitive starting monthly salary of 7 0,000 ZAR, inclusive of a monthly retention bonus

Remote position (work from anywhere), full-time, and long-term

Annual compensation review

5 days’ work, Annual leaves, Public holidays, , Birthday leave, and Performance recognition reward!

Global exposure and friendly work environment

Opportunity to learn new techniques & tools with a young and dynamic team

Professional Training and Certification

Huge opportunity for vertical career progression

Why Join Mediboost?

Mediboost is an equal opportunity employer.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds create a better work environment and better products. Whatever your identity, we will give your application a fair consideration.

Application process

Screening : Recorded Interview through MyInterview

Role Assessment

Interview with Hiring manager

Interview with Director

Don't miss this opportunity to be a part of a team making a real impact. Apply now!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development, Customer Service, and Strategy / Planning

Industries

Marketing Services and Information Technology & Services

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Account Manager • WorkFromHome, South Africa