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Data and Program Support Analyst

Job DuckWorkFromHome, Western Cape, South Africa

3 days ago

Job description

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JOB DUCK IS HIRING A DATA AND PROGRAM SUPPORT ANALYST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Are you passionate about turning data into meaningful insights and supporting impactful programs? As a Data and Program Support Analyst, you’ll help law firms thrive by collecting and analyzing sales data that drives smarter decisions and stronger retention. You’ll also play a key part in coordinating projects and supporting new initiatives that shape the future of the CSO-Lite program. If you enjoy solving problems, staying organized, and working with a collaborative team, this opportunity is for you.

Schedule :

Monday to Friday from 8 : 00 AM to 5 : 00 PM EST (USA)

Your Responsibilities

Collecting weekly Dragon metrics and monthly owner data from participating law firms
Maintaining and troubleshooting the CSO-L Airtable database
Documenting firm-specific reporting processes
Analyzing large datasets to uncover trends and actionable insights
Creating dashboards, visualizations, and reports for stakeholders
Translating program questions into data queries and analytical approaches
Supporting administrative tasks and project coordination
Tracking timelines and deliverables for the Dragon Scorecard Project
Managing setup and data for monthly Blitz Day Events

What We’re Looking For

At least two to three years of experience in a data collection or analyst role

Experience working with Airtable, Power BI and similar software

Experience with Go High Level

Familiarity with managing sales funnel data

Ability to work independently and meet deadlines

Familiarity with data collection and reporting, analytical thinking and problem-solving, dashboard creation and data visualization, project coordination and task tracking, clear communication and documentation

Detail-oriented and proactive

Curious and investigative mindset

Collaborative and team-focused

Committed to continuous improvement

Comfortable pointing out gaps or inefficiencies

Reliable computer setup (laptop / PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)

Quiet, distraction-free remote work environment

What’s In It for You?

Monthly compensation of 1100 USD

Paid time off and holiday pay

Referral and annual bonuses

Parental leave

Opportunities for professional development and training

Dedicated support from our team

A chance to work with clients who share our values

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER : Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

Seniority level

Entry level

Employment type

Full-time

Job function

Business Development, Analyst, and Strategy / Planning

Industries : Human Resources Services

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Data Analyst • WorkFromHome, Western Cape, South Africa