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Front of House Manager
Front of House ManagerBushwise • Modimolle, Limpopo, South Africa
Front of House Manager

Front of House Manager

Bushwise • Modimolle, Limpopo, South Africa
30+ days ago
Job description
We are looking for an experienced personable and highly organised Front of House Manager to join our team. This role is central to the guest experience and requires someone who is confident with guests strong on administration and able to maintain exceptional standards across the lodge at all times.

Key Responsibilities

Welcome guests and provide warm professional meet-and-greet service on arrival
Manage guest check-ins and check-outs
Book and coordinate all guest extra activities
Act as lodge hostess ensuring guests feel hosted cared for and attended to throughout their stay
Manage and supervise housekeeping staff
Conduct room checks prior to guest arrivals to ensure standards are met
Supervise laundry operations and maintain quality control
Conduct stock takes for laundry and general lodge stock in conjunction with the Executive Chef
Manage and run sales of lodge merchandise
Collect and manage guest tips responsibly and transparently
Host evening duty once per week
Conduct regular checks and oversight at Camp

Requirements

Experienced in a Front of House lodge or hospitality management role

Personable confident and comfortable interacting with guests
Highly organised and detail-oriented
Strong in administration with excellent Excel skills
Honest numerate and responsible
Able to manage staff professionally and calmly
Committed to maintaining high standards at all times
Helpful if this person is a horse rider themselves.


Required Skills:

Valid Professional Field Guide qualification (FGASA Level 1 or equivalent). Valid PDP and drivers licence. Advanced birding knowledge with demonstrable birding experience. Valid First Aid certification. Firearm competency (advantageous depending on operation). Proven experience in lodge or reserve operations. Basic technical and maintenance knowledge.


Key Skills
Corporate Paralegal,Information Technology,Account Development,CNC,Content Development
Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 15000 - 15000
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Front of House Manager • Modimolle, Limpopo, South Africa

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