OMF Direct Sales Consultant

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Responsible for telesales of Old Mutual Finance products to individual clients in the micro-lending mass market. Maintains relationships with internal and external stakeholders and adheres to business, process and compliance rules. Requires adaptability and the ability to perform under pressure as well as exceptional interaction, time management and telephonic skills.

Client Service Delivery

• Makes outbound calls in accordance with predetermined schedules and gathers relevant information.
• Receives inbound calls
• Finalises call at point of contact where possible
• Deals with clients queries via telephone in adherence with productivity standards
• Finalises complete loan application telephonically

Compliance

Marketing

Personal Effectiveness

Minimum Requirements

Competencies

Skills and Education

Communicates Effectively, Customer Focus, Ensures Accountability, Instills Trust, Interpersonal Savvy, Optimizes Work Processes, Plans and Aligns. Matriculation Certificate (Matric) is required.

Closing Date

09 October 2025, 23 : 59

Equal Opportunities

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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