It Operations Configuration Specialist (Contract) Menlyn / Hybrid Isb9801636

Role Title : Operations Configuration Specialist (Advanced - 4-6 years relevant experience)

Location : Midrand / Menlyn / Rosslyn / Home Office rotation

Contract Type : Fixed-Term (ASAP - 31 December 2027)

Citizenship : South African citizens and permanent residents preferred. Valid work permit holders will also be considered.

A leading global IT environment is seeking an experienced Operations Configuration Specialist to join a high-performing team focused on enterprise-level IT Service Management. The role offers the opportunity to work with cutting-edge technologies and methodologies in a dynamic international environment.

Key Responsibilities

• Serve as the Subject Matter Expert (SME) for Configuration Management and CMDB-related activities.
• Establish develop and improve Service Configuration processes including integration points with related ITSM processes.
• Plan and coordinate all CMDB-related activities and ensure adherence to standards.
• Consult on Configuration Management processes and tools across IT infrastructure environments.
• Monitor and drive configuration data quality and alignment with defined KPIs.
• Ensure compliance with process controls and data standards across teams.
• Collaborate with ITSM enterprise architecture and infrastructure stakeholders.
• Develop training content and lead knowledge-sharing sessions for stakeholders and team members.
• Maintain and update documentation standard operating procedures and knowledge articles.
• Report insights requirements and improvement suggestions to process and product owners.

Essential Skills Requirements

Advantageous Skills Requirements

Operating systems (Windows Linux)

Minimum Qualifications & Experience

What Youll Gain

NB : By applying for this role you consent to be added to the iSanqa database and to receive updates until you unsubscribe.

Also note that if you have not received a response from us within 2 weeks your application was unsuccessful.

Candidates MUST be based in Gauteng or WILLING TO RELOCATE!

iSanqa is your trusted Level 2 BEE recruitment partner dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff temporary resources and efficient contract management and billing facilitation iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience we are committed to evolving our practices to ensure ongoing excellence.

Key Skills

Employment Type : Full-time

Experience : years

Vacancy : 1

#J-18808-Ljbffr