Business Analyst Debt Review Analytics (Advanced Modelling / Collections Optimisation / Financial Services)
A forward-thinking organisation within the financial services and collections industry is searching for a Specialist Analyst to own and optimise the full debt review (DR) lifecycle. This includes active debt review, pre-termination, and terminated DR portfolios, using advanced analytics to drive yield, reduce drop-off, enhance recovery strategies, and shape operational decision-making.
This is your chance to become the single source of truth for DR performance delivering insights, models, and frameworks that directly influence commercial outcomes.
Key Responsibilities :
- Build predictive models for drop-off risk, cure, reinstatement, settlement propensity, and post-termination recovery.
- Deliver end-to-end diagnostic insight across active DR, pre-term, and terminated DR portfolios.
- Map and optimise workflows, processes, and data flow across operations, PDAs, DCs, and internal systems.
- Develop portfolio segmentation frameworks and performance dashboards across mandates.
- Analyse payment behaviour, yield trends, reinstatement patterns, and termination economics.
- Provide strategic intelligence to improve collections performance, reduce exceptions, and drive consistent execution.
- Translate analytical findings into actionable operational and financial strategies.
Job Experience and Skills Required :
Education :Degree in Mathematics, Statistics, Data Science, Actuarial Science, or similar (minimum NQF7)
Experience :23 years experience in data analytics within financial services
Strong commercial awareness in collections, debt review, or unsecured lendingProven experience in predictive modelling and strategy-driven analyticsExperience translating analytics into operational and financial actionUnderstanding of DR lifecycle, NCA processes, PDAs and DC behaviour (advantageous)Skills :SQL (advanced)
Python / R (modelling & statistical packages)SAS (advantageous)Data visualisation (Power BI / Tableau)Advanced Excel for financial modellingWorkflow and process optimisationStrong communication and stakeholder influenceNon-negotiables :Ability to model, diagnose, and optimise complex DR workflows
Commercially minded with strong quantitative and analytical depthAbility to own DR insights end-to-end and influence senior decision-makersApply now!
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