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SAP SuccessFactors Delivery Lead (Manager)

SAP SuccessFactors Delivery Lead (Manager)

DeloitteZA
7 days ago
Job description

Job title : SAP SuccessFactors Delivery Lead (Manager)

Job Location : Gauteng,

Deadline : October 22, 2025

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Main Purpose of Job

  • The Lead / Manager – SAP SuccessFactors will be responsible for overseeing the implementation, configuration, and ongoing management of SAP SuccessFactors modules. This role will act as the primary point of contact for all SuccessFactors-related initiatives, ensuring alignment with business objectives, driving process improvements, and leading a team of SAP professionals.

    • Key Responsibilities :

  • Lead end-to-end SAP SuccessFactors implementation and enhancement projects, including planning, resource allocation, and stakeholder management.
  • Oversee the design, configuration, and customisation of SAP SuccessFactors modules (e.g., Employee Central, Performance & Goals, Recruitment, Learning, Compensation).
  • Collaborate with HR, IT, and business leaders to gather requirements, define solutions, and ensure successful adoption of SuccessFactors functionalities.
  • Manage, mentor, and develop a team of SAP SuccessFactors consultants and analysts, fostering a culture of continuous improvement and professional growth.
  • Drive change management activities, including training, communication, and support to maximise user adoption and minimise business disruption.
  • Establish and enforce governance, standards, and best practices for SAP SuccessFactors usage, data integrity, and security.
  • Liaise with SAP and third-party vendors for issue resolution, upgrades, and new feature rollouts.
  • Monitor system performance, gather user feedback, and identify opportunities for process and system optimisation.
  • Ensure compliance with internal policies and external regulations. Oversee the development and delivery of HR analytics and reporting.

    • Qualifications

    Essential Qualifications and Experience

  • A minimum of 10 years of extensive, demonstrable experience in SAP SuccessFactors is imperative for this role.
  • Proven track record of at least 3 years in a leadership capacity within a client-facing environment is essential.

    • Critical Technical Competencies

  • Demonstrated ability to independently investigate and resolve complex technical issues within SAP SuccessFactors.
  • Comprehensive expertise in end-to-end project lifecycle management, including implementation, maintenance, support, and documentation.
  • Proficiency in client engagement, with a focus on translating business requirements into actionable blueprints, configurations, testing protocols, migration strategies, support plans, and continuous enhancement initiatives.
  • In-depth knowledge and hands-on experience with key SAP SuccessFactors modules, including but not limited to Employee Central, Payroll, Recruitment, Learning Management System (LMS), Compensation, and Time Management / Evaluation.
  • Verifiable experience in successfully completing at least two full lifecycle implementations of the Employee Central module.
  • Advanced understanding of Employee Central integration within the SAP SuccessFactors ecosystem.
  • Proven expertise in functional design methodologies and best practices.
  • Substantial experience operating in client-facing or equivalent high-stakes environments is non-negotiable.
  • Demonstrated proficiency in crafting and presenting comprehensive documentation to clients.
  • Exceptional ability to leverage HR functional knowledge to inform and enhance process and / or technology solutions.
  • Advanced consulting skills, including problem-solving, strategic thinking, and effective communication.
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