Senior Systems Analyst

The Senior Systems Analyst will play a strategic role in analyzing, designing, and implementing technology solutions that meet complex business requirements within iOCO’s enterprise environment. This role requires a blend of technical expertise, analytical thinking, and stakeholder engagement to ensure system effectiveness and business alignment. The successful candidate will take ownership of end-to-end systems analysis activities, from understanding business needs to developing, testing, and optimizing system functionality.

What you’ll do :

• Develop functional and technical specifications to meet client and business requirements.
• Perform detailed system analysis for new and existing systems to enhance functionality and performance.
• Construct, code, test, and debug programs to support solution implementation.
• Collaborate with cross‑functional teams, including developers, business analysts, and project managers, to troubleshoot and resolve complex system issues.
• Prepare business cases and conduct initial risk assessments for proposed solutions.
• Conduct solution assessments, validations, and ensure alignment with business objectives.
• Facilitate presentations of deliverables for playback to departmental units and stakeholders.
• Conduct playback sessions to validate requirements and ensure the accuracy of information gathered during the analysis process.
• Provide technical leadership and mentorship to junior team members and analysts.

Your Expertise :

Business Analyst

Qualifications :

Skills & Competencies :

JIRA or Azure DevOps (for requirement tracking and project management)

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