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Assistant Retail Store Manager (Luxury Goods)

Assistant Retail Store Manager (Luxury Goods)

EmporiumCape Town, Western Cape, South Africa
30+ days ago
Job description

Assistant Retail Store Manager (high-end & Luxury) POS25217

Based : Greenpoint Cape Town

Salary : Daily rate to be discussed

Minimum Requirements

  • Grade 12 or higher qualification
  • 24 years proven experience as a Retail Store Manager or Assistant Store Manager in a high-end store
  • Previous experience managing staff including performance management and disciplinary procedures
  • Fluent in English (both written and spoken)
  • Willing to work retail hours weekends & public holidays (do get time off)
  • Strong customer orientation and interpersonal skills
  • Solid financial understanding of retail profit drivers and expense control
  • Excellent planning organizational and delegation skills
  • Ability to work within a structured environment and apply company principles strictly
  • Experience training and mentoring new or junior staff
  • Strong administrative and reporting skills
  • Knowledge of stock control and inventory management
  • Ability to communicate effectively with Head Office

Key Responsibilities (not limited to)

Operational & Store Management

  • Oversee daily store operations to ensure smooth running of all functions
  • Complete review and submit daily reports (DMA)
  • Conduct regular floor walks to monitor standards and execution
  • Ensure compliance with company policies procedures and operational standards

    • Staff Management

  • Schedule and manage shifts
  • Allocate and delegate tasks to team members
  • Train guide and mentor staff
  • Enforce company policies including performance and discipline when required
  • Drive succession planning and staff development

    • Financial & Administrative Control

  • Manage and control expenses within budget
  • Ensure accurate and timely daily cash-ups and banking processes
  • Monitor and authorize returns staff sales and gift voucher usage
  • Control payroll submissions HR reporting and wage projections
  • Manage ad hoc payments and prevent any abuse of staff discounts
  • Monitor telephone usage and other variable expenses to remain within budget

    • Stock & Merchandising

  • Oversee stock control daily / weekly cycle counts and adherence to schedules
  • Sign off stock received in the Goods Received Register (GRR)
  • Ensure correct stock rotation merchandising standards and loss prevention controls
  • Communication & Reporting
  • Customer Service
  • Targets & Performance

    • Closing Date : 15 September 2025

    How to Apply

    If you meet the above criteria and are ready to take your career to the next level please send your updated CV to .

    Use reference : Assistant Retail Store Manager POS25217 the subject line of your email.

    Please Note

    Should you not hear from us within 21 working days kindly consider your application unsuccessful . We take every measure to ensure your personal information is securely stored in our database in line with data protection regulations

    Required Experience :

    Manager

    Key Skills

    ASP.NET,Corporate Sales,Creative Production,ABAP,Field Sales,Jni

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 12000 - 14000

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    Retail Store Manager • Cape Town, Western Cape, South Africa