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Business Analyst Transaction Junction
Transaction Junction (Pty) LtdCape Town, Western Cape, South Africa30+ days ago
Job descriptionDecompose high-level business requirements into an appropriate level of business rules and detailed user, functional, and non-functional requirements using alternative views such as flows, diagrams, models, and use cases when applicable. Perform business impact analysis with line managers on any change that is imposed on the current environment. Measure and baseline all current main value chains’ performance and comparison of the To–Be process performance. Provide and identify opportunities for optimisation. Carry out feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases. Delivery and engagement within the project pipeline. Improve processes within the organisation to increase the level and quality of service provided to internal and external customers. Deliver a solution that helps the organisation operate efficiently, minimizing operational costs and maximizing profitability. Maintain an agreed set of artifacts and lead business process mapping and efficiency work, including methodology and approach, workshop facilitation, and maintenance of appropriate business process and enterprise-wide requirements, to support the wider change agenda. Collaborate with technical experts and business units to determine the best possible reporting mechanisms. Be a liaison between Product Development, Technology, and internal business units including Customer, Go To Market, Sales, Operations, Fraud, Risk and Compliance. Collaborate with technical staff to determine system specifications and requirements. Counsel and advise users on system capabilities and processes. Manage and coordinate all change activities within project. Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained. Demonstrate consistent application of internal procedures. Plan and prioritise, demonstrating abilities to manage competing demands. Demonstrate abilities to anticipate and manage change. Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Holds self and others accountable to meet commitments. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Applies knowledge of business and the marketplace to advance the organization’s goals. Builds partnerships and works collaboratively with others to meet shared objectives. Anticipates and balances the needs of multiple stakeholders. Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Builds strong customer relationships and delivers customer-centric solutions. Works with full competence to conduct gap analysis between current and future states to identify components of the overall change strategy. Works with full competence to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Uses clear and effective verbal communications skills without supervision. Works at an advanced level to represent processes of an enterprise. Uses comprehensive knowledge and skills to act independently while guiding and training others to articulate the customer needs. Works without supervision and provides technical guidance when required on maintaining high performance while applying a change mindset. Works without supervision while providing technical guidance when required on managing projects and / or programs. Works with full competence to identify potential stakeholders, analyze their expectations, and develop strategies for managing stakeholders. Degree in Business Analysis / Commerce / Project Management / IT / Engineering. Minimum 5 years experience in Projects, Business Analysis, Process mapping. Experience within a mobile network, payments or technical environment preferred.
JOB PURPOSE
Understanding the business requirements, and through a structured process, modeling, validating and translating it into business requirement specifications that are translated into detailed functional specifications that undergo business stakeholder review.
RESPONSIBILITIES
Requirements Management
- Gather business requirements and translate them into functional requirements for improvement and enhancement.
- Meet with users to gather requirements for project definition.
- Manage multiple initiatives simultaneously.
- Elicit requirements using interviews, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
- Become a subject matter expert on our data, processes, and business methodologies.
- Collect multiple streams of data and decompose them into concise specifications.
- Develop requirements according to documentation standards.
- Analyse existing procedures and evaluate requested requirements to identify system changes and improvements.
Business Analysis Activities
Business Process Mapping
Change Management
Self Management
BEHAVIORAL COMPETENCIES
Manages Complexity
Optimizes Work Processes
Ensures Accountability
Action Oriented
Business Insight
Collaborates
Balances Stakeholders
Drives Engagement
Customer Focus
SKILLS
Perform Gap Analysis
Analysis skills
Requirements Elicitation and Facilitation
Verbal Communication
Business Process Modeling (BPM)
Understands Customer Needs
Managing Change
Project Management
Stakeholder Expectation Management
EDUCATION
General Education
EXPERIENCE
General Experience
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Transaction Junction • Cape Town, Western Cape, South Africa
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