Medical Billing Administrator (USA Healthcare) - Half day EST Hours (Remote)

Overview

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. Join our team serving a U.S. client specializing in home medical equipment and patient mobility solutions. You'll work closely with their operations and customer support teams to deliver efficient, high-quality service from South Africa. They are looking for a dedicated professional for a half day position (as the company grows the position could become full time), to handle both Medical Billing Administrator & Customer Service functions to support their growing operations.

Role Overview

As the Medical Billing Administrator & Customer Service specialist, you'll play a key role in managing patient intake, scheduling deliveries, communicate with medical insurance companies, accounts payable and accounts receivable related tasks. This role requires strong organizational skills, attention to detail, and familiarity with U.S. healthcare billing — particularly Medicaid . You'll be the go-to person ensuring smooth coordination between the company's retail operations, customers, and insurance partners.

Key Responsibilities

• Handle customer service and patient intake calls with professionalism and empathy.
• Schedule equipment deliveries and coordinate with logistics as needed.
• Communicate with insurance companies regarding authorizations, billing, and claims.
• Manage Accounts Payable (AP) and Accounts Receivable (AR) tasks, including sending claims to collections when necessary.
• Use Excel to export, review, and track billing data.
• Support general back-office administrative functions as assigned

Requirements

Industry Experience (Required) :

Soft Skills :

Technical Skills :

Working hours and environment

If you are not contacted within 14 working days, please consider your application unsuccessful.

Additional

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Administrative

Industries : IT Services and IT Consulting

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