Senior Sales Consultant - Sustainable Technology

About the Senior Sales Consultant Role

We are looking for an experienced Senior Sales Consultant for our Sustainable Technology Division based in Richmond Park, Cape Town. This role works closely with customers to grow and promote the sale of Rubicon products, including generating new business opportunities, qualifying leads, developing long‑term customer relationships, implementing strategic plans, and managing assigned customer accounts.

Responsibilities

• Integrate and align sales plans for assigned customers.
• Prepare action plans for effective search of sales leads and prospects within assigned sales regions.
• Develop profitable and sustainable sales growth through engagement with current, potential and dormant customers in the assigned region.
• Perform B2B sales activities and strive to meet and exceed sales goals.
• Schedule regular, in‑person customer meetings and set targets to be met.
• Establish and maintain productive, long‑term professional relationships with decision‑makers at customer organizations and create action plans for follow‑up; key accounts may require monthly or weekly visits.
• Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle.
• Collect and maintain information on account, organization, budget and preferences of current and potential customers; be well versed in customers’ problems and goals.
• Manage and interpret customer requirements—speaking with clients to understand, anticipate and meet their needs.
• Maintain high customer satisfaction ratings that meet company standards.
• Support customers with technical advice.
• Create and maintain account plans for assigned customers and value opportunities.
• Communicate sales or service opportunities and customer concerns or suggestions.
• Investigate, track and resolve customer concerns or complaints, identify trends, implement solutions and recommend a course of action to mitigate future issues.
• Coordinate the sales team to provide exemplary service to customers and work closely with other company departments to prevent and resolve issues in project designs, stores or logistics.
• Research sources for developing prospective customers to determine their potential.
• Expand market awareness of our products and industry experience by communicating features and benefits effectively.
• Maintain records of customer communications and contact information on relevant internal platforms (e.g. NetSuite).
• Prepare quotes.
• Attend and participate in trade shows, conferences and other marketing events.
• Maintain awareness of pertinent client information, payment performance and communicate any information that may affect company decisions to appropriate departments.
• Communicate market requirements and market data with sales teams and managers.

Role Requirements

Job Details

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