Job Title : Tactical Support Officer (TSO) Company : G4S Cash Solutions (SA) Location : Rustenburg
Overview
G4S Cash Solutions (SA) is a leading provider of integrated cash management solutions and is currently seeking a skilled and experienced Tactical Support Officer (TSO) to join our team in Rustenburg Reporting to the Branch Manager, the TSO will play a critical role in securing our company premises and assets and ensuring that all procedures are in line with our company policies and standards.
The successful candidate will be a self-starter with a proven track record of maintaining company policies, adopting best practises, and exercising sound judgement to achieve the organisation's goals.
The TSO must also have a strong understanding of the role of facilities management within a successful business unit and be driven by results while embodying the values of our organisation.
Main Responsibilities
Maintain security at the premises by strictly adhering to existing security procedures
Ensure the highest level of access control at all property and building perimeters, as well as internal security areas
Strictly adhere to loading procedures at all times
Regularly test panic buttons, alarms, and fence perimeters to ensure they are in good working order
Conduct frequent after-hours security checks of the premises and gate guards, making OB records as needed
Assume key holder responsibilities on a rotating basis
Manage vehicles, equipment, and standard operating procedures (SOPs)
Ensure that all equipment used by operational staff is properly utilised and in good working condition
Issue and control firearms, ammunition, and seals to crew members
Maintain an accurate register of firearms, ammunition, and kit
Ensure that all firearms have current licences and permits by regularly checking the competency of crew members and verifying serial numbers against the firearms register
Control the issuance of identity documents, firearm permits, and scanners, maintaining a register of all issued items
Monitor staff adherence to SOPs for banking halls, payout services, and standby guard services
Conduct pre-departure checks of armoured vehicles and record findings on the check sheet
Provide armed escort services as needed
Conduct departmental and criminal investigations as directed
Management Of Staff
Maintain the image of the branch and company at the highest level possible
Ensure the morale and security awareness of staff is maintained
Ensure vehicle crew strictly adhere to all security measures and maintain a high level of systems and procedures while operating within a mobile, walking, or bank / client contact setting
Ensure that crew members and drivers are in full uniform and fit to perform their duties
Participate in the design, development, review, implementation, and monitoring of departmental safety plans
Participate in safety forums and report all incidents to the relevant partiesFollow up on any assigned safety activities and attend safety education and refresher programmes
Comply with safety policies and procedures at all times
Distribute safety information as needed
Wear protective clothing at all times
Minimum Qualifications And Experience
Grade 12
Grade C PSIRA and CIT
Firearm competency
Valid driver's licence and PDP
Knowledge
G4S standard operating procedures
South African security legislation
G4S operational policy and procedures
G4S HR policy and procedures
Health and safety legislation
Skills
Computer literate with proficiency in Excel, MS Outlook, and Word
Excellent written and verbal communication skills
Strong ability to collaborate and share information
Customer-centric mindset
Effective leadership skills
Exceptional customer service and relationship management abilities
Strong risk management and investigative skills
Attributes
Ability to work under pressure
Adaptability to changing circumstances
Attention to detail
Demonstrated commitment to delivering exceptional customer service
#J-
Security Officer • South Africa