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Accounts Receivable Controller

Network RecruitmentJohannesburg, South Africa

30+ days ago

Job description

As an Accounts Receivable Controller , youll play a key role in maintaining healthy cash flow by managing collections, resolving account queries, and ensuring timely, accurate payments from account payers. Your ability to build trust, communicate effectively, and stay ahead of deadlines will be critical in reducing bad debt and strengthening internal and external relationships.

As an AR Controller, your role will focus on optimizing collections and maintaining the accounts receivable ledger.

Duties Include :

Collections & Account Management :

Proactively manage and collect on overdue accounts

Daily collections via calls, emails, and ticketing platforms (e.g. Jira)

Follow up on payment promises and ensure that all payment methods are adhered to

Escalate and resolve account-related queries with urgency

Action returned debit orders and arrange alternative payment solutions

Maintain accurate master data in Sage

Reporting & Administration :

Maintain and update debtor trackers monthly

Send suspension / termination recommendations to schools

Prepare refund requests and bad debt recommendations

Approve handover files through SharePoint

Stakeholder Relationship Management :

Build and maintain relationships with Brand Finance, Principals, and account payers

Handle complaints and queries with professionalism and empathy

Host regular meetings with schools to review account statuses

Ensure that all collections processes align with internal SOPs

Legal & Compliance :

Identify and escalate accounts for pre-legal handover when required

Ensure compliance with pre-legal requirements and documentation standards

Qualifications & Experience :

Grade 12 (Matric)

Relevant qualification in Credit Management or Finance

1-3 years of experience in accounts receivable or debt collection

Proficiency in accounting software (Sage preferred) and Excel

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Controller • Johannesburg, South Africa