Claims Administrator

Shape Your Future With Us

General Re Corporation, a subsidiary of Berkshire Hathaway Inc. , is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. It owns General Reinsurance Corporation and General Reinsurance AG, which conducts business as Gen Re.

Gen Re delivers reinsurance solutions to the Life / Health and Property / Casualty insurance industries. Represented in all major reinsurance markets through a network of 37 offices , we have earned superior financial strength ratings from each of the major rating agencies. We value diversity, equality, and inclusion and promote a culture that supports professional and personal growth.

General Reinsurance, Cape Town Branch (a subsidiary of General Reinsurance AG) is offering an opportunity for Claims Administrator in our Life Australia, UK, SA, Canada division.

Key Responsibilities

The position reports to the Claims Manager for the Life & Health Claims Team in South Africa as well as a dotted line to the Claims Manager in Australia. The Claims Administrator will be responsible for the claims administration of South Africa, sub-Saharan Africa, and Australia. The role entails :

Administration of linking policies and benefits to claims

Working with the Claims and Data teams on various claims-related items

Monitoring mailboxes for incoming claims and liaising with clients to ensure timely receipt

Responsible for initiating the claim assessment process

Assisting with the preparation of claims

Managing the outstanding claims process and claims review process

Working with the Valuation, Claims, and Data teams on reporting and reconciliations

Supporting the Gen Re Claims and Data teams with various projects, e.g., support on client audits

Qualifications & Experience

A recent graduate or currently studying part-time (preferably in Business, Finance, Engineering, or a related field)

Excellent oral and written communication skills with an ability to build rapport and influence at all organizational levels

Understanding of simple accounting principles and processes

Ability to produce quality work in a timely manner

Ability to work both independently and in a team environment

Strong analytical skills

Ability to work in challenging situations with an ability to multi-task, be flexible, adaptable, and a self-starter

Strong attention to detail

Highly developed interpersonal skills

Ability to remain calm under pressure

Solid software skills - Proficient in Microsoft Office (Word, Excel, Outlook)

Fluent in English; a second language would be advantageous

Eagerness to learn and grow within a corporate environment

Contact

Human Resources

Our Address

General Reinsurance Africa Ltd.

(Reinsurer licensed to conduct a composite insurance business)

2nd Floor, Waterway House North, 3 Dock Road, V&A Waterfront,

Cape Town, 8001 (South Africa)

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act and our employment equity policy.

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