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Debt Collector - Pretoria

Debt Collector - Pretoria

TruworthsPretoria, ZA
1 day ago
Job description

Job title : Debt Collector - Pretoria

Job Location : Gauteng, Pretoria

Deadline : December 20, 2025

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Job Description

  • At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry.
  • Our Debt Collection Department requires people with a real passion for retail and commitment to a high level of customer service, to work as a Debt Collector.
  • Key Responsibilities

  • Advises customer of total due amount (arrears instalment due).
  • Asks for immediate payment / confirm PTP.
  • Confirms when next payment will be.
  • Confirms salary date and ensure correlations between salary date, PTP date and date last paid.
  • Advises customer of the relevant consequences of non-payment or benefits of making payment.
  • Negotiate for total due / Multiple PTPs.
  • Offers the option to pay via credit card and explain benefits of paying via credit card.
  • Offer a debit order and explain benefits of a debit order payment.
  • All info updated correctly and correct action codes used.
  • Qualifications and Experience

  • Matric or equivalent qualification
  • Competencies

  • Computer literate (Excel, Word).
  • Multi lingual beneficial.
  • Is a willing, enthusiastic & active participant.
  • Eager to learn new skills.
  • Patient and tolerant.
  • Competitive and a desire to succeed
  • Focus and the ability to concentrate for long periods.
  • Persistent and assertive.
  • The ability to work in a competitive and stressful environment.
  • Problem solving skills.
  • Strong negotiation skills.
  • Punctuality and good attendance.
  • Honestly and trustworthy.
  • Adapt to change quickly, in a fast-paced environment.
  • Understand and adhere to the company and department standards, policies and procedures
  • Accounting / Financial Services  jobs
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    Debt Collector • Pretoria, ZA

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