Senior Integration Engineer

Responsibilities

• Integration, Automation & AI-Driven Development — Design, develop, and maintain system integrations between operational platforms, OSS, and automate end-to-end workflows and system interactions using scripting, orchestration tools, and AI-powered platforms. Provide insights and recommendations to enhance existing integration and automation processes. Implement intelligent monitoring systems for automated incident detection and resolution.
• System Integration & Optimization — Develop and maintain APIs for seamless data exchange across systems. Ensure proper data flow between ServiceNow, IPAM, ACS, and other operational platforms. Optimize integration workflows to improve system performance, scalability, and reliability. Collaborate with cross-functional teams to identify integration and automation opportunities.
• Monitoring, Performance & Continuous Improvement — Implement monitoring tools to track integration health, detect anomalies, and enable self-healing systems. Ensure timely troubleshooting and resolution of integration and automation-related issues. Continuously improve automation and integration systems based on performance insights and operational feedback.
• Collaboration & Knowledge Sharing — Work closely with developers, management, and operations teams to identify integration and automation requirements. Conduct training sessions on automation best practices, AI-driven workflows, and integration frameworks. Maintain detailed documentation of integration architectures, automation workflows, and configurations.

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