Intake Assistant

Overview

Intake Specialist (3PM11PM Shift)

Location : Remote

Schedule : 3 : 00 PM 11 : 00 PM (Your local time)

Employment Type : Independent Contractor

About Us

We are a mission-driven organization providing high-quality Applied Behavior Analysis (ABA) therapy to children with Autism. Our focus extends beyond therapy—we support parents, caregivers, and families throughout their entire journey. From initial assessment to treatment and school readiness, we’re dedicated to making a lasting impact.

We are deeply committed to Diversity, Equity, and Inclusion (DEI) and believe that these values strengthen our workplace and the services we provide.

Role Summary

We are seeking a highly organized, empathetic, and detail-oriented Intake Specialist to serve as the first point of contact for new client families. This role is ideal for someone who thrives in a fast-paced, people-centered environment and is passionate about helping families access quality care for their children with Autism.

You will play a key role in coordinating new client intakes, managing documentation, and ensuring a seamless onboarding experience for families. Prior experience in healthcare, behavioral health, or administrative intake processes is highly valued.

Responsibilities

• Serve as the main point of contact for new client inquiries and referrals
• Gather and verify client information, insurance details, and documentation
• Schedule assessments, evaluations, and initial consultations
• Coordinate with the Clinical Director, therapists, and administrative team to ensure smooth onboarding
• Maintain accurate client records in compliance with HIPAA and internal policies
• Communicate professionally and compassionately with families to guide them through the intake process
• Track and follow up on pending documentation, authorizations, or scheduling needs
• Support cross-department communication to ensure timely case activation

Requirements

Preferred Qualifications

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