Recruiting Operations Lead

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Adelphi Staffing is a healthcare staffing firm dedicated to connecting healthcare professionals with facilities nationwide. We pride ourselves on integrity, efficiency, and excellence in service — ensuring our clients and clinicians receive the highest level of service.

We’re looking for a Recruiting Operations Lead to guide one of our core recruiting teams — ensuring excellence in process execution, team performance, and candidate experience.

Overview

The Recruiting Operations Lead will oversee the daily operations and performance of a dedicated recruiting team. This individual will be responsible for maintaining smooth workflows, mentoring recruiters, and ensuring timely and compliant placements for healthcare professionals.

This is a player-coach role — balancing operational oversight with hands-on recruiting and process improvement.

Responsibilities

• Lead and support a team of recruiters to meet hiring and placement goals.
• Serve as the primary point of contact for the team’s day-to-day questions, issues, and escalations.
• Monitor individual and team KPIs (e.g., submittals, placements, time-to-fill) and coach for performance improvement.
• Provide regular feedback, training, and mentoring to foster professional growth.
• Ensure accurate and timely data entry in ATS , including candidate status updates, communication logs, and documentation.
• Identify process bottlenecks and recommend improvements to leadership.
• Oversee all recruiting workflows for your team, ensuring efficiency and compliance with company policies.
• Assign and balance workloads to meet client demands and deadlines.
• Collaborate with the Director of Recruitment to forecast hiring needs and adjust resources accordingly.
• Ensure all candidate files meet credentialing, licensing, and regulatory requirements prior to placement.
• Partner with credentialing and onboarding teams to track progress and resolve documentation issues.
• Maintain consistency in communication standards (email, SMS, and client correspondence).

Qualifications

Seniority level

Employment type

Job function

Note : This posting excludes boilerplate job board copy and unrelated postings.

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