Manager : Commercial Sales

DP WorldCity of Johannesburg Metropolitan Municipality, Gauteng, South Africa

19 days ago

Job description

DP World City of Johannesburg, Gauteng, South Africa

This role is responsible for driving revenue growth through the acquisition of new customers and the development of strategic accounts within the Contract Logistics business. The incumbent will lead the full sales cycle—from opportunity identification to contract handover—by designing tailored logistics solutions, managing complex tenders, and building long-term relationships with medium to large-scale clients across priority industry sectors.

Key Performance Areas

Sales & Business Development :

Identify, engage, and convert new business opportunities across key industry verticals.
Lead the end-to-end sales cycle including lead qualification, RFQs, pricing proposals, contract negotiations, and deal closure.
Drive cross-selling and up-selling initiatives to maximise revenue within existing accounts.
Develop and present customer-centric Contract Logistics solutions aligned with client needs and strategic goals.
Conduct price modelling and craft pricing strategies, securing approval through governance forums.
Generate opportunities to infuse digital innovation into client solutions.

Client Relationship Management :

Build and maintain trust-based relationships with senior and executive-level customer stakeholders.

Serve as the lead point of contact for strategic client servicing and escalation resolution.

Lead key engagements to co-create opportunities for operational improvement.

Strategic Account Management :

Drive account planning and sales forecasting processes across strategic client accounts.

Formulate and implement retention and growth strategies in collaboration with operating companies.

Ensure seamless client onboarding and handover to operations, including contract finalisation and compliance.

Reporting & Analysis :

Analyse and interpret data to produce detailed reports on trends, discrepancies, and performance against planned activities.

Monitor and report monthly progress against profitability targets and forecasts.

People & Culture :

Implement workforce planning, recruitment, performance management, and employee engagement initiatives.

Create an enabling and productive work climate aligned with organisational values and the employee value proposition.

Qualifications Required

Relevant bachelor’s degree (e.g., Business, Logistics, Supply Chain Management).

Honours Degree (NQF Level 8) preferred.

Postgraduate qualification will be advantageous.

Experience and Skills Required

Minimum 6–8 years’ experience in sales, preferably within logistics, transportation, or supply chain sectors.

Proven track record in developing commercial strategies and managing complex client engagements.

Experience in handling full sales pipelines including tenders, pricing strategy, and contract negotiation.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.

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Commercial Manager • City of Johannesburg Metropolitan Municipality, Gauteng, South Africa