Automotive Parts Sales Executive - Dealership

Duties :

• Receive, inspect, and accurately document incoming goods.
• Organize, manage, and maintain the parts store, including P2P shelving and general stock organization.
• Conduct monthly and annual stock counts, monitor stock levels, and manage replenishment, including ordering schedules and parameters.
• Place parts orders through DCS, IAL, and other channels; manage backorders and special orders.
• Prepare quotations, process parts invoices, handle deposits, and receipt customer payments.
• Process returns for credit (e.g., Suzuki and Chery) and manage warranty claims and aged stock.
• Monitor accessory sales targets, stock order ratios, and contribute to marketing promotions for parts sales.
• Maintain and update customer lists, conduct visits, manage discount terms, and handle telephonic queries for the Sales Department.
• Accurately sell parts to address defects and meet customer needs on the first attempt; ensure initial quotations are precise.
• Record all parts used on job cards and verify correct items are picked and delivered.
• Handle and record consumables accurately, and follow established procedures for cash, credit, and cheque transactions.
• Monitor and report shortages to the Parts Manager and ensure compliance with discount policies.
• Ensure security, access control, and proper opening / closing of the parts store; implement company policies to protect the store from fire, damage, or theft.
• Contribute to departmental and dealership marketing plans as needed.
• Demonstrate a commitment to personal growth, product knowledge, and maintaining a clean and organized parts department.
• Collect and act on customer feedback to improve service quality.
Requirements :
• Matric
• A minimum of 3 years part sales experience is essential
• Experience in the motor industry, with a strong background in parts sales
• Strong Parts retail experience
• Clear Criminal Record
• A Valid Drivers License
• PC Literate Excel and Word, Catalogue and inventory systems, Evolve|Automate, IAL
• Interpersonal & Communication Skills, Confident and proactive
• Strong Problem-solving abilities
• Ability to operate under pressure and in a team environment
• Attention to detail
• Stable work history with professional references available upon request

If your current experience and skillsets tick majority of the job specification boxes, then :

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