Senior Analyst Port Elizabeth

Senior WMS Analyst

Our global client is seeking an experienced Senior WMS Analyst to join the Port Elizabeth team.

Responsibilities

• Define business requirements for WMS software upgrade deployments, software upgrades, and system configuration.
• Implement and provide WMS support across applicable facilities.
• Conduct WMS setup and account modifications, training for maintenance, setup for new clients, and upgrades to current clients.
• Recommend and manage system changes, including new concepts and system improvement changes.
• Create training documents and resources for system users.
• Where required, develop testing scenarios, conduct systems tests, identify discrepancies, troubleshoot solutions, and provide resolutions.
• Work with warehouse staff on WMS configurations and stock reconciliations.
• Assist all departments and other onsite business partners with WMS requests.
• Document and enforce SOP and best practices; keep training manuals and related documentation updated and available for local use.
• Support all WMS related integrations with different systems.
• Respond to calls, email, and personal requests for technical support.
• Manage and coordinate various projects.

Requirements

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