Enhanced Due Diligence Analyst

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Enhanced Due Diligence Analyst

Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR11244

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

The main focus of the role is supporting our Anti Money Laundering activities, in particular to ensure we are able to identify and understand a customer’s source of wealth (SOW) and source of funds (SOF), and from that make a decision on their ongoing activity in line with regulations.

What you’ll be doing

As part of your role, your responsibilities will include :

Enhanced Due Diligence (Source of Wealth & Source of Funds) Reviews :

Undertake EDD Reviews of customers using open-source material, information and / or documentation provided by the customer, as well as customer data contained within internal systems.

Contact customers via phone call and email in line with the communications plan.

Document everything in the task management system.

Escalate customers who do not meet affordability and responsible gambling requirements.

EDD Analyst to monitor and action Deposit Limit Review Requests, Transaction Monitoring and other triggers to determine whether EDD is required.

Assist with other adhoc tasks if / when required.

Utilising Tableau, Power BI and other systems to assist in conducting your reviews and monitor performance.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include :

Spanish first language – strong written and verbal communication skills

Fluent in English; able to communicate effectively (read, write and speak fluently)

Valid work / residence permit for Cape Town, South Africa

Minimum of 12 months experience within AML environment

Strong understanding of regulations, processes, policies and procedures

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills :

Intermediate to advanced knowledge of Microsoft products

Compliance & Responsible Gambling Knowledge

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are :

Communication

Decision Making

Initiating Action

Build Relationships

Adaptability

Information Monitoring

Analytical and detail orientated

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes :

We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Competitive Renumeration

Subsidised Medical Aid or GAP Cover

Insurance Benefits (including Group Life and Income Continuation Benefit)

Funeral Fund & Funeral Fund Top Up

Subsidised Retirement Annuities

Employee Incentive Plans

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

To view all current vacancies, please visit our website,

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

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We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity.

Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is by allowing for mistakes, but also making sure we learn from them. And with a multi-cultural workforce that’s unparalleled in its diversity and dynamism, we also offer plenty of scope to grow on a personal level too.

Best of all, we do this while enjoying ourselves as much as possible!

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