General Manager - 6 Month Ftc

Overview

Olfants River Lodge is ideally positioned between Joburg, Pretoria, and Mbombela (Nelspruit). This extensive property features ample accommodation choices (245 beds) to suit all budgets, along with resort-style facilities, conferencing, and banqueting venues. Olifants River Lodge is managed by Dream Hotels & Resorts, a mixed-use accommodation group working towards greater accountability and local impact. Together, we're on a mission to actively create a brighter future.

Job Overview

As the Lodge Custodian, you will be responsible for overseeing all aspects of the hotel and resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement. You will play a pivotal role in shaping the guest experience, maintaining the property's reputation, and driving the achievement of business goals.

Responsibilities

• Provide strategic direction to all hotel and resort departments
• Foster a culture of exceptional customer service and guest satisfaction
• Develop and manage the annual budget in collaboration with executive leadership
• Collaborate with the sales and marketing team to drive revenue and occupancy
• Collaborate with the Head Office People team with recruitment, training and develop a high performing team
• Ensure compliance with brand standards, industry regulations, and legal requirements
• Build and maintain positive relationships with the local community
• Lodge team members are expected to be versatile and actively participate in various facets of the entertainment teams responsibilities

Qualifications

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