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Specialist : Contracting

Specialist : Contracting

BCXCenturion, ZA
2 days ago
Job description

Job title : Specialist : Contracting

Job Location : Gauteng, Centurion

Deadline : October 24, 2025

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Core Description

  • Ensure that all customer contract Schedules (incl. Service Level Agreements) are strategically conceptualised, formulated, negotiated, agreed and drafted in such a way that it optimally grows both Telkom's customer base and revenue and achieve enhanced product offerings and optimal customer satisfaction. Responding to RFx and tenders as part of pre-sales support.

    • Key Deliverables / Primary Functions

  • Manage and facilitate all customer contract requests.
  • Develop and draft contract Schedules and Service Level Methodologies for use in customer specific solutions as well as standardized products and services.
  • Maintain Contract / SLA related Standards, Policies and Procedures used within the BCX Group.
  • Provide high-level support to pre-sales teams in order to satisfy customer needs.
  • Negotiate contracts in order to agree best possible deal, SLA, solution and pricing.
  • Build strategic relationships with all stakeholders (internal and external).
  • Provide high level contracting and SLA support to the BCX organisation.
  • Create Breach, Service Level and Service Credit risk awareness within the BCX organisation.
  • Engage with external and internal customers.
  • Perform / facilitate ad-hoc Contract / SLA training and sensitisation sessions.
  • Perform analyses / specialist studies to keep up to date with market requirements and new trends.
  • Standardise Contracts within the BCX Group.
  • Respond to RF”X” / Tenders and unsolicited proposals.
  • Upload contracts into ECM system and maintain contract metadata.
  • Manage customer contract requests and provide contract management reporting.

    • Core Functional Skills & Knowledge

  • Contract Management
  • Professionalism
  • Time & Priority Management
  • Business Negotiation
  • Relationship Building
  • Punctuality
  • Contract Risk Management

    • Core Behavioural Competencies

  • Developing and implementing account plan or strategy
  • People / Team Leadership
  • Decision Making
  • Meeting customer expectations
  • Communication and Impact
  • Job Match

    • Minimum Qualifications

  • NQF 6 : 3 year Degree / Diploma / National Diploma in Paralegal / Commerce
  • OR NQF 4 : Grade 12

    • Additional Qualification preferred or advantage

    Experience

  • 5 years of experience. The experience must include relevant exposure to the ICT sector.

    • or

  • If the highest qualification is grade 12, 7 years of experience. The experience must include relevant exposure to the ICT sector.

    • Certifications

  • None

    • Professional Memberships in Relevant Industry

    Level of Engagement & Span of Control

  • Interact with similar levels, Executive Levels and various stakeholders within BCX and customers

    • Special Requirements / Employment Condition

  • Valid Drivers license

    • Workplace / Physical Requirements

  • Non-Billable
  • Hybrid Remote Worker
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    Specialist • Centurion, ZA