Customer Service Representative
FMC CorporationCenturion, ZA12 days ago
Job descriptionWe are seeking a proactive and detail-oriented Customer Service & Order Management Specialist to join our team. This role is pivotal in ensuring exceptional service delivery through effective communication with customers and internal stakeholders. The successful candidate will act as the primary liaison between the company and its customers, managing orders and supporting the Commercial organization to meet business needs and sales targets Process and manage customer orders using SAP, ensuring timely communication with customers, warehouse, and transport teams. Coordinate with the Commercial team to approve special deals and customer-specific requests. Apply FIFO principles during batch selection while considering stock age. Ensure timely goods issue processing upon receiving proof of collection from the warehouse. Maintain accurate records of orders, delivery notes, and invoices for audit and tracking purposes. Ship sample products to laboratories for reanalysis and shelf-life testing as requested. Minimum 3 years of experience in customer service, preferably within the agrochemical industry. Strong proficiency in SAP for order processing and tracking. Fluent in English; Afrikaans language skills are advantageous. Familiarity with inventory management principles, including FIFO. Understanding of invoicing processes and month-end procedures. Ability to manage product allocation, delivery prioritization, and open order lists. Agriculture / Agro-Allied jobs
Job title : Customer Service Representative
Job Location : Gauteng, Centurion
Deadline : November 21, 2025
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Customer Service Representative • Centurion, ZA