Decision Support Analyst

Pepkor Payments & LendingCape Town, ZA

3 days ago

Job description

Job title : Decision Support Analyst

Job Location : Western Cape, Cape Town

Deadline : December 01, 2025

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Job Description

The purpose of the Decision Support Analyst is to drive business value to our internal and external stakeholders.

Key Responsibilities

Business analytics Work closely with business stakeholders to drive business efficiency and enhancing business decisions by using data.Monitor and analyse real-time and historic data to identify trends, issues and / or opportunities. Identify opportunities for advanced analytics and automated decision solutions.Enhance the use of data, reports and analytical tools for decision making by educating and influencing stakeholders.

Decision Support Solutions Work closely with the business to identify opportunities for monitoring and decision support solutions.Gather requirements, design and implement decision support solutions.Work closely with the data team and information and analytics architect to implement data solutions in the data warehouse.Work with the advanced analytics team to develop appropriate predictive analytics solutions.Work with IT, business and data science to implement embedded automated decision solutions.

New business functionality Ensure data and analytics requirements are considered in new business solutions.Do impact assessments on changes to existing functionality.

Project ManagementEffective planning and prioritising of own work. Provide progress feedback to business stakeholders and line management.

TeamworkContribute proactively to all aspects related to the optimal performance and wellbeing of the analytics team.

Stakeholder ManagementEffective internal and external stakeholder management within PPL.

Job Requirements

Functional Competencies

SQLGCPAdvanced Excel Data analysis Microsoft business intelligence visualisation technologies (SSRS, Power BI)Business process monitoring and optimizationFormulating analytical solutions to business problemsExcellent problem-solving skills coupled with a high degree of logic and attention to detail

Behavioural competencies

Information gathering and problem analysis Applying professional / specialist / technical expertise Creative and innovative Attention to detail Planning and organising

Qualifications

Degree in finance / mathematics / statistics / actuarial / business management / engineering or related discipline.

Experience

3+ years in an analytical role, preferably in a formal analytics or business intelligence environment.

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