Quality Lead
HeadhuntersGqeberha, Eastern Cape, South Africa30+ days ago
Job descriptionLead the resolution of customer and internal quality concerns within the manufacturing process. Implement root cause analysis (5-Why, Ishikawa, DMAIC, 8D) and drive corrective & preventive actions. Monitor and analyze product quality performance, scrap rates, rework, and customer complaints. Manage and oversee sorting, rework, and containment activities to ensure only conforming products are supplied to OEM customers. Support process audits, product audits, and layered process audits in compliance with IATF 16949 and ISO 9001 . Collaborate with engineering, production, and maintenance teams to implement process improvements and prevent recurrence of quality issues. Communicate directly with OEM customers on quality matters, ensuring professional problem reporting and timely feedback. Maintain quality documentation, including control plans, FMEAs, PPAP submissions, and inspection standards. Train and guide shop-floor personnel on quality standards, inspection methods, and defect identification. Lead continuous improvement projects aimed at defect reduction, cost of quality improvement, and customer satisfaction.
Overview
Our Client in the Manufacturing Industry is seeking to employ a Quality Lead to their team based in Port Elizabeth.
Qualifications
- Degree / Diploma in Quality, Industrial, Mechanical, or Metallurgical Engineering.
- Minimum 5–7 years’ quality experience in an automotive manufacturing environment.
- Strong knowledge of precision manufacturing, machining and finishing quality standards.
- Proven experience in resolving customer complaints and implementing effective corrective actions.
- In-depth understanding of IATF 16949, ISO 9001, ISO 14001 , and OEM quality standards.
- Skilled in problem-solving methodologies (8D, 5-Why, FMEA, SPC, APQP, PPAP, MSA).
- Proficiency with quality tools such as CMM, gauges, and statistical analysis software.
- Strong communication and customer-facing skills, especially with automotive OEMs.
- Ability to lead cross-functional teams under pressure and deliver results within strict timelines.
Responsibilities
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Quality • Gqeberha, Eastern Cape, South Africa
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