US Tax Client Specialist (100% Remote Work) South Africa

US Tax Client Specialist (100% Remote Work)

Location : 100% Remote work with core working hours of 2 : 30 - 7 : 30 PM SAST. Remaining hours can be completed before or after the core working hours.

About TaxValet

We’re not just a tax company. We’re an emotions company. Our Core Purpose is to transform negative emotions into something positive for our clients, partners, and each other by eliminating the hassle and stress of sales tax. We are building a world-class fractional sales tax department and are hiring enthusiastic candidates to join us.

As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. We offer a comprehensive, custom-tailored solution at a simple, predictable monthly rate with no billable hours. We are a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of 80-ish teammates.

As a certified B-Corporation, TaxValet is committed to using business as a force for good. We consider the impact of our decisions on our team, clients, community, and environment. We are a "give 1%" organization, dedicating 1% of profit, employee time, and service time to nonprofits.

We hire, promote, and reward based on alignment with our core values :

• Feel It : We value connecting with the real emotions and experiences of others and sharing our own.
• Shape It : We proactively contribute ideas and talents, challenge the status quo, and take calculated risks.
• Own It : We take responsibility for actions and outcomes and learn from both successes and failures.
• Crush It : We relentlessly pursue exponential impact.
• Question It : Be curious, seek clarity, and foster fearless inquiry.

If you’re enthusiastic about transforming negative emotions into something positive and want to contribute to our Core Purpose, we’d love to hear from you!

Role title : Remote - US Tax Client Specialist

About the Role

The Client Tax Specialist is the principal contact for existing client accounts, handling annual nexus reviews, permit applications, permit closures, offboarding, tax settings, and new sales channels. You will organize transaction data, compile nexus information (with supervision), update tax software, oversee the sales tax permit application process, and communicate effectively with clients.

We are seeking someone who is outgoing and capable of researching and explaining complex tax information to clients in English. Training and support will be provided; attitude and potential are more important than current knowledge.

Check out our culture video from our Client Tax Specialists :

Your Qualifications

We’re looking for someone ready to learn and grow professionally. Our non-negotiables are :

Please note : final step before hire is arranging reference calls with former managers and others.

Your Primary Responsibilities

Specific Measures of Success

After a year on the job, you’ll be measured by these outcomes :

Compensation and Benefits

Compensation and benefits include :

Intangible benefits include a strong eNPS, high Glassdoor rating, Inc 5000 honors, Best Remote Workplaces recognition, ongoing training, and growth opportunities.

We encourage ongoing training and development, cross-department moves, and a diverse, inclusive workplace where every voice matters.

How to apply

Interested in building your career at TaxValet? Please apply with a resume and cover letter. We evaluate applications with care and reach out if there is mutual interest.

Commitment to Diversity, Equity, and Inclusion : We promote equity for all and welcome applicants from diverse backgrounds. We encourage you to apply even if you do not meet every listed qualification.

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