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Medical Biller (USA Healthcare) - EST Working Hours (Remote)

Medical Biller (USA Healthcare) - EST Working Hours (Remote)

ISTA Personnel SolutionsWorkFromHome, Mpumalanga, South Africa
11 days ago
Job type
  • Remote
Job description

ISTA Personnel Solutions South Africa is a global BPO company partnering with a U.S.-based client in the healthcare sector. We are seeking an experienced and highly professional Medical Biller with a strong background in the U.S. healthcare industry to join our remote team.

To excel in this role, you must have in-depth knowledge of U.S. medical billing software and a strong understanding of U.S. medical insurance policies.

PLEASE NOTE THE FOLLOWING :

  • Working Hours : This role requires you to work USA hours, Mon - Fri, from 9am to 6pm EST time (16h00pm to 01h00am South African time - subject to change depending on daylight savings).
  • Work Environment : This is a fully remote working role.
  • Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup : A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.

Responsibilities :

  • Preparing and submitting billing data and medical claims to insurance companies.
  • Ensuring each patient’s medical information is accurate and up to date.
  • Preparing bills and invoices and documenting amounts due for medical procedures and services.
  • Verifying insurance coverage and eligibility.
  • Communicating with healthcare providers regarding billing practices.
  • Following up on unpaid claims and denials.
  • Ensuring compliance with healthcare industry regulations and guidelines.
  • Maintaining patient confidentiality and privacy.
  • Maintaining accurate records of customer interactions, transactions, feedback, etc.
  • Collaborating with colleagues and different departments to resolve complex issues.
  • Providing customer support through different communication channels (Phone, email, chat).
  • Resolving issues & accommodating customer inquiries to ensure satisfaction with products or services.
  • Requirements

    What we are looking for in a candidate :

  • Exceptional English communication skills.
  • Strong work ethic.
  • A fast learner.
  • Excellent problem-solving abilities.
  • If you are not contacted within 14 working days, please consider your application unsuccessful.

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    Healthcare • WorkFromHome, Mpumalanga, South Africa

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