Route Controller

RCL FOODSRoodepoort, Gauteng, South Africa

4 days ago

Job description

Overview

Closing Date : 2025 / 10 / 31

Reference Number : RCL -3

Company : RCL Foods

Job Title : Route Controller

Functions : ICSE

Job Type Classification : Permanent

Location : Roodepoort, Gauteng, South Africa

About the Role

At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively working towards achieving our ambition, to Grow What Matters! RCL FOODS is seeking to appoint a Route Controller to join our Baking Team. The role will be based in (Pretoria Bakery) Krugersdorp Depot and will report into the Depot Controller. The successful incumbents will be responsible for effectively managing the Despatch Function and Driver Salesman, crate stock and Drivers Balances and to support the sales function from a back-end perspective to increase sales within designated routes and responsible for addressing regular operational needs of customers, monitoring and ensuring improved route optimisation and driver efficiency.

Minimum Requirements

Matric
Diploma / Degree in Logistics, Sales or Management will be an advantage.
Valid Driver's License
SYSPRO experience would be an advantage.
3 – 5 years’ experience within the Food Manufacturing environment
Strong leadership skills
Good written and verbal communication skills
Target driven
Computer literate
Organized and systems orientated
Ability to work under pressure
Must be a self-starter and have the ability to use own initiative
Must be able to communicate with people on all levels

Duties & Responsibilities

Responsible for addressing regular operational needs of customers, monitoring and ensuring improved route optimisation and driver efficiency

To support the Sales Rep in providing adequate route optimisation and rationalisation solutions

To ensure our customer needs are met within a viable business framework

To provide a link between despatch and drivers for a seamless transition of products

To provide key trade intel and address regular customer service requirements

Ensure Efficient and Cost-Effective Product Distribution

Ensure driver teams deliver according to mapped and optimised routes

Ensuring all new and old customers are plotted on the VeZa or existing optimisation system in line with distribution goals

Ensure orders are geared towards improving truck utilisation and loaves / km

Balancing of Orders Placed, Delivered and Returned

With sales support team ensure customer order patterns are accurate to deliver a precise bake plan

Daily monitoring and tracking of returns

Crafting and actioning plans to drastically improve returns

Managing Driver Shorts and Crate Shorts

Daily monitoring and tracking of driver crates and shorts as per agreed targets

Crafting and driving innovative ways to reduce these numbers

Submitting Frequent Sales Figures from Drivers

Ensuring driver teams sales are in line with sales targets

Sourcing and distribution of key trade intelligence

Providing actionable plans for improvements and combating competitor activities

Capturing and Allocation of Customer Details

Ensuring all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts

Driver Competency and Delivery Time Management

Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence

Ensure timeous driver dispatch from the bakery with correct invoicing

Employ efficient route riding system in order to see all customers within each quarter

Execute driver team performance scorecard to deliver sales excellence (e.g., Customer ratings, delivery times, peer review, sales growth)

Trade Price Monitoring

Submission of frequent (at least weekly) price surveys

Monitoring our RSPs and executing pricing strategy, policy and mandate

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Controller • Roodepoort, Gauteng, South Africa