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Business Unit Director

Business Unit Director

99CCape Town, ZA
18 days ago
Job description

Job title : Business Unit Director

Job Location : Western Cape, Cape Town

Deadline : November 03, 2025

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Responsibilities

Client Relationship Management

  • Build lasting, trusting relationships with both junior and senior clients alike
  • Demonstrate clear understanding of client’s strategic business requirements
  • Drive internal planning and external client / stakeholder strategic brand direction
  • Strong problem-solving ability along with experience of knowing when to escalate potential risks and / or solutions to senior clients and agency colleagues when needed
  • Maintain strong control of the rollout of client projects
  • Build credibility with client, embodying the agency’s profile and commitment to excellence
  • Proactively escalate issues to the Client when needed, thereby preventing project milestones being missed, or budgets being negatively impacted
  • Actively seek new opportunities for client business growth and delivering business solutions to client
  • Ownership of client work scopes
  • Project Management

  • Provide strategic input and frameworks for all campaigns and day-to-day work to Ensure timeous and accurate execution of briefs and projects against agreed timelines, milestones of development and execution plan
  • Execute integrated campaigns in partnership with multiple agency stakeholders, ensuring campaigns work across all touchpoints
  • Lead agency collaboration with Production and Traffic Departments to ensure expediency and efficiencies with regards to timing, quality of output, and minimization of pressure and wastage
  • Implement, monitor and manage the workflow process as tasked, escalating to the Client where necessary
  • Proactive management of all project timelines
  • Hands-on project management and leadership of key strategic campaign development, or whenever needed
  • Above average attention to detail and strong risk mitigation skills are critical success factors and requirements for this role
  • Ensure complete delivery, on time, for all projects
  • Always monitor the required output standards by personally ensuring all work is on brief and to the desired quality of level prior to client submission
  • Assist with optimisation of internal resource allocation and utilisation
  • Solid writing, communication and presentation skills
  • Understand the agency’s structure, processes and procedures and actively contribute towards the improvement thereof to ensure output excellence
  • Financial Management

  • Strong financial tracking and fiscal management skills
  • Oversee project profitability, ensuring client service team identify, escalate and manage opportunities for cost optimization
  • Maintain efficiencies, economies of scale & resource optimisation, ensuring jobs are delivered according to the allocated budget
  • Management of client retainer recons to ensure accurate time tracking against budgets
  • Weekly management, updating and tracking of finances (CE's, PO's, Billings) and reporting to ensure optimal financial control
  • Coordinating retainer data with input from 99c Operations for approval by Exco and presentation and negotiation with client
  • Handle all periodic recons of hours and presentations of the recons to Client
  • Oversee and efficiently manage account resource allocations versus agreed retainers, Negotiate freelancer fees with Client should additional resource capacity be required
  • Move, reallocate or rescheduling of projects to ensure smooth and efficient delivery of high-quality work to client when required, to reduce pressure on agency resources
  • Team Leadership

  • Mentor and lead team while driving their successful output of project execution
  • Maintain excellent intercompany and interdepartmental communication and knowledge transfer
  • Assist the client service team, and the agency in general, in identifying and utilizing opportunities for optimization and harmonisation / integration of the various agency departments, partner agencies, and partners
  • Ensure provision and oversight of Reports from Client Service Director and other team members.
  • Strategic Ability

  • Analysis and input into media plans and schedules, evaluating and assisting with strategic media decisions whenever necessary
  • Actively seek relevant research and insights to contribute to creative and strategic development
  • Individual and Team Development

  • Actively pursue opportunities to learn and grow within the portfolio
  • Live shared values and core behaviours of the agency
  • Act as a role model for both the account management team, as well as the broader agency, always embodying the agency’s values
  • Motivate, inspire, mentor and lead the client service team by active engagement and support
  • Support knowledge transfer, knowledge sharing, and upskilling through relevant & appropriate learning / teaching channels
  • Strive to learn and grow, pro-actively seek opportunities and become involved in projects outside of allocated tasks
  • Qualifications and Skills :

  • Relevant industry qualification (i.e. Advertising / Marketing / Business Management)
  • Minimum 10 years' advertising agency experience
  • Minimum 5 years' experience in Group Account Director role with a blue-chip brand
  • Experience in Retail is preferable.
  • Extensive experience of managing CE’s; PO’s; billings; and retainers
  • Prior experience of working with traditional and digital media plans and strategies
  • Excellent command of the English language (both written and verbal)
  • Excellent command of Microsoft O365 suite, including MS Word; MS PowerPoint; and MS Excel
  • Passionate about the advertising and communications industry
  • Have the ability to work on integrated omni-channel platforms.
  • Proven ability to multi-task while staying cool and calm
  • Diligent, accurate and strong communication skills
  • A team player who loves a challenge, leads by example and takes initiative, never relinquishing ownership of the outcome
  • Reliable; solutions-driven mindset; and industrious
  • Highly organised; strong attention to detail; systematic way of working
  • Acute sense of responsibility and accountability
  • Self-motivated; self-disciplined; self-starter and efficient
  • Works independently and collaboratively with key teammates
  • Curious and hungry to learn and grow - always willing to try something new and proactively seek new solutions
  • Thrive in an ever-changing environment
  • A keen eye for detail and a drive for perfection
  • The ability to remain calm under pressure
  • Deadline awareness and ability to handle all kinds of pressure
  • Fearless when it comes to accountability – owning personal and team errors and fixing them to come back stronger
  • Genuine passion for clients and client service, motivated by a desire to add value to your clients’ business
  • Be willing to get your hands dirty.
  • A sense of humour and ability to celebrate the small stuff
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