Job title : Business Unit Director
Job Location : Western Cape, Cape Town
Deadline : November 03, 2025
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Responsibilities
Client Relationship Management
Build lasting, trusting relationships with both junior and senior clients alikeDemonstrate clear understanding of client’s strategic business requirementsDrive internal planning and external client / stakeholder strategic brand directionStrong problem-solving ability along with experience of knowing when to escalate potential risks and / or solutions to senior clients and agency colleagues when neededMaintain strong control of the rollout of client projectsBuild credibility with client, embodying the agency’s profile and commitment to excellenceProactively escalate issues to the Client when needed, thereby preventing project milestones being missed, or budgets being negatively impactedActively seek new opportunities for client business growth and delivering business solutions to clientOwnership of client work scopesProject Management
Provide strategic input and frameworks for all campaigns and day-to-day work to Ensure timeous and accurate execution of briefs and projects against agreed timelines, milestones of development and execution planExecute integrated campaigns in partnership with multiple agency stakeholders, ensuring campaigns work across all touchpointsLead agency collaboration with Production and Traffic Departments to ensure expediency and efficiencies with regards to timing, quality of output, and minimization of pressure and wastageImplement, monitor and manage the workflow process as tasked, escalating to the Client where necessaryProactive management of all project timelinesHands-on project management and leadership of key strategic campaign development, or whenever neededAbove average attention to detail and strong risk mitigation skills are critical success factors and requirements for this roleEnsure complete delivery, on time, for all projectsAlways monitor the required output standards by personally ensuring all work is on brief and to the desired quality of level prior to client submissionAssist with optimisation of internal resource allocation and utilisationSolid writing, communication and presentation skillsUnderstand the agency’s structure, processes and procedures and actively contribute towards the improvement thereof to ensure output excellenceFinancial Management
Strong financial tracking and fiscal management skillsOversee project profitability, ensuring client service team identify, escalate and manage opportunities for cost optimizationMaintain efficiencies, economies of scale & resource optimisation, ensuring jobs are delivered according to the allocated budgetManagement of client retainer recons to ensure accurate time tracking against budgetsWeekly management, updating and tracking of finances (CE's, PO's, Billings) and reporting to ensure optimal financial controlCoordinating retainer data with input from 99c Operations for approval by Exco and presentation and negotiation with clientHandle all periodic recons of hours and presentations of the recons to ClientOversee and efficiently manage account resource allocations versus agreed retainers, Negotiate freelancer fees with Client should additional resource capacity be requiredMove, reallocate or rescheduling of projects to ensure smooth and efficient delivery of high-quality work to client when required, to reduce pressure on agency resourcesTeam Leadership
Mentor and lead team while driving their successful output of project executionMaintain excellent intercompany and interdepartmental communication and knowledge transferAssist the client service team, and the agency in general, in identifying and utilizing opportunities for optimization and harmonisation / integration of the various agency departments, partner agencies, and partnersEnsure provision and oversight of Reports from Client Service Director and other team members.Strategic Ability
Analysis and input into media plans and schedules, evaluating and assisting with strategic media decisions whenever necessaryActively seek relevant research and insights to contribute to creative and strategic developmentIndividual and Team Development
Actively pursue opportunities to learn and grow within the portfolioLive shared values and core behaviours of the agencyAct as a role model for both the account management team, as well as the broader agency, always embodying the agency’s valuesMotivate, inspire, mentor and lead the client service team by active engagement and supportSupport knowledge transfer, knowledge sharing, and upskilling through relevant & appropriate learning / teaching channelsStrive to learn and grow, pro-actively seek opportunities and become involved in projects outside of allocated tasksQualifications and Skills :
Relevant industry qualification (i.e. Advertising / Marketing / Business Management)Minimum 10 years' advertising agency experienceMinimum 5 years' experience in Group Account Director role with a blue-chip brandExperience in Retail is preferable.Extensive experience of managing CE’s; PO’s; billings; and retainersPrior experience of working with traditional and digital media plans and strategiesExcellent command of the English language (both written and verbal)Excellent command of Microsoft O365 suite, including MS Word; MS PowerPoint; and MS ExcelPassionate about the advertising and communications industryHave the ability to work on integrated omni-channel platforms.Proven ability to multi-task while staying cool and calmDiligent, accurate and strong communication skillsA team player who loves a challenge, leads by example and takes initiative, never relinquishing ownership of the outcomeReliable; solutions-driven mindset; and industriousHighly organised; strong attention to detail; systematic way of workingAcute sense of responsibility and accountabilitySelf-motivated; self-disciplined; self-starter and efficientWorks independently and collaboratively with key teammatesCurious and hungry to learn and grow - always willing to try something new and proactively seek new solutionsThrive in an ever-changing environmentA keen eye for detail and a drive for perfectionThe ability to remain calm under pressureDeadline awareness and ability to handle all kinds of pressureFearless when it comes to accountability – owning personal and team errors and fixing them to come back strongerGenuine passion for clients and client service, motivated by a desire to add value to your clients’ businessBe willing to get your hands dirty.A sense of humour and ability to celebrate the small stuffMedia / Advertising / Branding jobs