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People Partner - Durban
HuntswoodDurban, KwaZulu-Natal, South Africa2 days ago
Job descriptionTo establish a strategic partnership with the operation and ensure that people practices are aligned with operational practices to yield optimal performance. Performs all industrial / employee relations activities To provide advisory in relation to misconduct, operational requirements, incapacities, grievances, and dispute resolution. To facilitate / cheer all matters relating to misconduct, incapacity, operational requirements, grievances, and disputes. Mitigate and defend Industrial relations risk at the CCMA. Actively identifies gaps, proposes, and implements changes within contractual frame works and organisational policies. Driving Employment Equity and ensuring adherence to policies. To ensure compliance to legal, business and client requirements. Acts as performance improvement driver and provokes positive changes in people management Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Promotes performance management and calibration sessions. Proposes changes for continuous improvement. Identifies poor performance and implements measurable change to yield positive outcomes Building strong business relationships with all stakeholders at organisational level Acts as a single point of the contact for the employees and managers in the business unit. Proactively supports the delivery of People Processes. Weekly meetings with stakeholders to conduct a needs analysis and provide feedback on People actions. Analyses client feedback and processes and use this feedback to ensure service enhancements. Engages with management team and pro-actively, responds to queries promptly and ensures that opportunities for improvements are actioned and measured. Performs a support role for the business by ensuring collaboration and pro-active communication between departments. Presentation of MBR and suggestions about change management To provide meaningful reporting to facilitate business decisions. Reviewing exit information and driving positive change. Performing stay interviews. Identifying proactive measures reduce and mitigate attrition. Facilitate employee ambassador sessions and collaborate with respective departments to yield positive change. Work closely with all stake holders to understand reporting requirements and compiling necessary reports to impact positive change. Liaising with the People Projects Partner and other stake holders to timeously contribute to the successful delivery and completion of people and business-related projects. Grade 12 or equivalent NQF level qualification HR tertiary qualification or equivalent 3-5 years’ experience in an HR Business Partner, HR Manager or HR Generalist role Previous experience in a Call Centre / BPO is essential Strong MS Excel and PowerPoint skills People Management Skills; mentor and drive people development; ensure high levels of employee engagement Strong and adaptable communication skills with the ability to influence and motivate Active Listening skills Coaching Skills; ability to deliver constructive feedback Planning and Organisational Skills; defining performance standards and meeting service levels; manage resources; good time management Good interpersonal skills Strong analytical abilities; ability to collate, manage and analyse data Adaptability / Flexibility Problem solving skills and adept at trouble shooting Resilient approach and the ability to manage under pressure Knowledge of legislative requirements Excellent decision-making skills Human Resources jobs
Job title
People Partner - Durban
Job Location
KwaZulu-Natal, Durban
Deadline
November 06, 2025
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About the Role
Responsibilities
Managing absence and attrition
Compiling of impactful reports
Participating in the design and delivering of people and business projects
Minimum Requirements
Required Skills
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People Partner • Durban, KwaZulu-Natal, South Africa
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