Administrator : Learning & Development

Purpose

To coordinate the delivery of learning and development services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Minimum Qualifications

Higher Certificates and Advanced National (Vocational) Certificates (NQF Level 05) in Office Administration

Process

• Effectively co-ordinate resources allocated to the job in order to perform contracted work outputs and report on and elevate any shortfalls.
• Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
• Coordinate the collection of relevant data to generate monthly reports that reflect analysis and insight into tendencies and patterns.
• Support clients with regard to ad-hoc reports and queries in line with service level agreements.
• Organise and plan logistics (facility selection, menu planning, transportation and audio / visual equipment) for company events according to set standards.
• Liaise with all the necessary external and internal parties to ensure the defined objectives are met.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and elevate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.

Customer

Finance

Learning and Growth

Governance

Insurance and Asset Management (IAM) is an equal opportunity employer and is committed to creating an inclusive environment for all employees. As part of our commitment to Diversity, Equity and Inclusion, we encourage applications from people with disabilities.

Liberty Group Limited - an Authorised Financial Services Provider in terms of the FAIS Act (Licence no 2409)

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